Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Hi, I’m
Elisa Orellana Flores
Administration
Burnsville,MN
Summary
Overview
5
years of professional experience
Work History
Sherwin-Williams Paint CompanyShakopee, MN
Sales Agent
10.2019 - Current
Job overview
- Cash handling
- Maintained a clean service environment
- Resourceful
- Organized with great attention to detail accuracy and timeliness
- Strong teamwork and interpersonal skills
- Accounts payable and receivable
- Professional training
Gillman Immigration law firmApple Valley, MN
Legal Administrative Assistant
03.2023 - 09.2023
Job overview
- Performed data entry tasks related to case-specific information into a variety of software programs such as Excel, Word, Access.
- Reviewed invoices from vendors to ensure accuracy of charges before submitting payment requests.
- Compiled evidence for trials or hearings under attorney supervision.
- Processed incoming mail and correspondence on behalf of attorneys in a timely manner.
- Greeted clients upon their arrival at the office and provided assistance throughout their visit.
- Reviewed and organized legal documents such as contracts, pleadings, motions and correspondence.
- Created spreadsheets to track case information and deadlines.
- Proofread documents before they were submitted or filed.
- Coordinated daily operations of the law office including mail distribution, supplies inventory management, photocopying and scanning services.
- Maintained client databases and filing systems, including hard copy and electronic files.
- Provided administrative support to the legal department staff members.
- Answered phone calls, responded to inquiries and directed calls accordingly.
- Prepared invoices, expense reports and other financial documentation as required by the firm's accounting team.
Apple Ford Lincoln Apple ValleyApple Valley, MN
Administrative Assistant
05.2019 - 11.2019
Job overview
- Managed client records
- Provided policy and service information
- Assisted customers with a warm and professional attitude
- Work with several networks
- Processed invoices for payment using accounting software applications Managed incoming calls while providing information or transferring callers to appropriate personnel
- Facilitated communication between different departments within the organization
Education
Metropolitan State UniversityBrooklyn Park, MN
Bachelor of Science in Criminal Justice
08.2024
University Overview
Normandale Community CollegeBloomington, MN
Associate in Science (AS) in Criminal Justice
12.2021
University Overview
Normandale Community CollegeBloomington, MN
Associate in Arts (AA) in Liberal Arts & Sciences
05.2021
University Overview
Skills
- Schedule Management
- Data Entry
- Medical Terminology
- Microsoft Office
- Email Composition
- Attention to Detail
- Clerical Experience
- Accounts Receivable and Payable
- Paralegal experience
- Litigation
- Organizational skills
- Time management
- Legal research
- Office Administration
- File Management
- Legal documentation and reporting
- Proofreading abilities
- Calendar Management
- Office Management
- Data Management
- Document Control
- Client Communication
- Proofreading
- Task Prioritization
Personal Information
Personal Information
Title: Office Administration
Languages
Languages
Spanish - FluentTimeline
Legal Administrative Assistant
Gillman Immigration law firm
03.2023 - 09.2023
Sales Agent
Sherwin-Williams Paint Company
10.2019 - Current
Administrative Assistant
Apple Ford Lincoln Apple Valley
05.2019 - 11.2019
Metropolitan State University
Bachelor of Science in Criminal Justice
Normandale Community College
Associate in Science (AS) in Criminal Justice
Normandale Community College
Associate in Arts (AA) in Liberal Arts & Sciences
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