Hi, I’m
Katie Gattoni
Las Vegas,NV
It is in your moments of decision that your destiny is shaped.
Tony Robbins
Summary
Enthusiastic and versatile Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 15 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
12
years of professional experience
Work History
IO ConsortiumRemote
Sales Agent
06.2022 - Current
Job overview
- Achieved top tier commission bracket in 4 weeks.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 30%
- Utilized CRM software to manage customer accounts and track performance metrics
Moby CapitalAustin, TX
Renewal Department Administrative Assistant
11.2021 - 06.2022
Job overview
- Submitted at 60+ funding applications weekly.
- Collected, organized and submitted documents needed to process loans.
- Called and wrote clients multiple times per day to inform them of funding progress.
- Directly supported two sales agents by updating SalesForce, running reports and inputting offers in real time.
- Constantly monitored Slack, email, text, and Mogli, to coordinate with agents, funders and clients.
DC Installations And RenewalUkiah, CA
Operations Manager
02.2014 - 06.2021
Job overview
- Created schedules for 10 employees daily and 35 independent contractors for special projects 4 times per year.
- Reduced material waste by 20% and streamlined operations.
- Set project timelines and kept teams on task to complete milestones according to schedule.
- Organized filing system to be more efficient, recorded receipts, and generated reports outlining key metrics
- Completed payroll and AP/AR using Excel and QuickBooks.
Green Pony ExpressIrvine, CA
Owner and General Manager
11.2010 - 06.2015
Job overview
- Recruited and trained 11 full time staff members.
- Processed payroll, and calculated bonuses based on performance of employees.
- Increased revenue by 22% on average, year on year.
- Implemented returning customer incentives to increase average customer purchase by 20%.
- Created and ran daily, weekly and monthly sales reports in Excel and Access.
Education
Tony Robbins University & Business MasteryRemote
Completed All Seminars of University
03.2020
Saddleback CollegeMission Viejo, CA
Associate of Science from Psychology
06.2013
Skills
- Office Management
- Critical Thinking
- Expense Reporting
- CRM Software - SalesForce, GHL, Sage
- Database Management
- Customer Assistance
- MS Office Suite
- Schedule Management
- Accounts Payable and Accounts Receivable
- Emotional Intelligence
- Resourceful
- Agent Support
- Staff Training
- Digital Databases
- Inside and Outside Sales
- Loan Processor
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Agent
IO Consortium
06.2022 - Current
Renewal Department Administrative Assistant
Moby Capital
11.2021 - 06.2022
Operations Manager
DC Installations And Renewal
02.2014 - 06.2021
Owner and General Manager
Green Pony Express
11.2010 - 06.2015
Tony Robbins University & Business Mastery
Completed All Seminars of University
Saddleback College
Associate of Science from Psychology