Joseph Maines
Dallas,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Police Sergeant
City Of Dallas Police Department
Dallas, TX
10.1998 - Current
- Informed shift officers of properties to watch and noted criminals understood to be in patrol areas.
- Monitored serving of warrants and assisted in making required arrests.
- Managed administrative needs of group, including recordkeeping and report writing, with team of 16 Firearms Instructors.
- Collaborated with divisional commanders to maintain consistency in all operations.
- Served as a field supervisor during special events or operations requiring additional staffing levels.
- Assigned, coordinated and reviewed the work of police officers.
- Advised commanding officers on weapons operations, capabilities and unforeseen operational problems.
- Evaluated the performance of assigned personnel through observation, review of reports and other methods.
- Supervised crowds at busy events and provided security services to prevent injuries.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Led operational planning teams to address field and base concerns with minimal delays.
- Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline.
- Conducted regular staff meetings to discuss current events and issues.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Rangemaster
City Of Dallas Police Department
Dallas, TX
08.1988 - Current
- Conducted safety briefings to ensure proper range etiquette was observed.
- Assisted in developing new training courses for shooters based on their skill level.
- Instructed shooters on proper gun handling techniques as well as safe loading and unloading procedures for various types of weapons systems.
- Managed inventory levels of ammunition supplies used during training sessions.
- Presented educational programs to public.
- Maintained and monitored the safe operation of firearms ranges.
- Developed programs designed to improve shooter proficiency in basic rifle marksmanship.
- Implemented safety protocols designed to reduce risk of injury while using firearms during training exercises.
- Responded promptly to emergency situations involving firearms accidents or injuries.
- Provided assistance to other law enforcement agencies.
- Identified areas needing improvement within the range environment such as target placement or lighting conditions.
- Supervised and trained personnel on marksmanship techniques, weapons handling, and range operations procedures.
- Performed maintenance on firearms and related equipment including cleaning, lubrication, repair, and adjustment.
- Consulted with law enforcement agencies regarding tactical training requirements specific to their needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Recognized by management for providing exceptional customer service.
- Maintained schedule of class assignments to meet deadlines.
Education
Some College (No Degree) - Criminal Justice
Southwest Texas State University
San Marcos, TXSkills
- Safety Training
- Public Education
- Law Enforcement
- Incident Reporting
- Organization
- Leadership
- Verbal Communication
- Conflict Resolution
Accomplishments
- Numerous departmental and external awards.
- Life Saving Award
- Certificate of Merit
- Safe Driving
- Marksmanship
Certification
- Master Peace Officer Certification
- TCOLE Instructor
- TECOLE Firearms Instructor
- DRE & Intoxilizer Operator
Timeline
Police Sergeant
City Of Dallas Police Department
10.1998 - Current
Rangemaster
City Of Dallas Police Department
08.1988 - Current
Some College (No Degree) - Criminal Justice
Southwest Texas State University
- Master Peace Officer Certification
- TCOLE Instructor
- TECOLE Firearms Instructor
- DRE & Intoxilizer Operator
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