Stephanie Mendoza
Mesquite,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Southeast Patrol S.E.A.R.C.H Team
City Of Dallas Police Department
Dallas, Texas
07.2021 - Current
- Practice of deterring criminal activity by showing police presence and practicing proactive policing.
- Debriefed arrested individuals to collect important information for ongoing investigations.
- Participated in undercover sting operations to target perpetrators of violent crimes.
- Coordinated swift and tactical responses to wide range of criminal issues.
Police Officer
City Of Dallas Police Department
Dallas, Texas
09.2019 - Current
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
Community Outreach Representative
City Of Dallas Police Department
Dallas, Texas
03.2018 - 09.2019
- Acted as main point of contact between management, clinical staffs and external community.
- Connected individuals with available and relevant resources.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed presentations for public events, community groups and school assemblies.
Office Assistant
City Of Dallas Police Department
Dallas, Texas
10.2015 - 03.2018
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Customer Service Representative
City Of Dallas
Dallas , Texas
10.2014 - 10.2015
- Placed books on proper shelves when returned to circulation.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
Legal Assistant
Reyes Browne Reilley Law Firm
Dallas, Texas
04.2014 - 10.2014
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances and depositions for busy law firm.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Member Service Representative
City Credit Union
Dallas, Texas
03.2010 - 04.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
Education
No Degree -
Mountain View College
Dallas, TXHigh School Diploma -
Booker T Washington Spva Magnet
Dallas, TX06.2009
Skills
- Bilingual (Spanish/English)
- Organization and Time Management
- Data Entry
- Customer Service
- Tactical Surveillance
Accomplishments
2017 Dallas Police Department Non-Sworn Employee of the Year.
Languages
Spanish
Native or Bilingual
Timeline
Southeast Patrol S.E.A.R.C.H Team
City Of Dallas Police Department
07.2021 - Current
Police Officer
City Of Dallas Police Department
09.2019 - Current
Community Outreach Representative
City Of Dallas Police Department
03.2018 - 09.2019
Office Assistant
City Of Dallas Police Department
10.2015 - 03.2018
Customer Service Representative
City Of Dallas
10.2014 - 10.2015
Legal Assistant
Reyes Browne Reilley Law Firm
04.2014 - 10.2014
Member Service Representative
City Credit Union
03.2010 - 04.2014
No Degree -
Mountain View College
High School Diploma -
Booker T Washington Spva Magnet
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