Joseph Maisano
Greensboro,NC
Summary
Dedicated professional with a proven track record in animal care and customer service, honed at Country Kennels and various retail positions. Excelled in maintaining high safety standards and delivering exceptional customer satisfaction. Skilled in behavior observation and fostering cooperative relationships, consistently ensuring the well-being of animals and meeting customer needs with integrity and professionalism.
Overview
2
2
years of professional experience
Work History
Kennel Assistant
Country Kennels
Greensboro, NC
06.2024 - 08.2024
- Followed precise feeding instructions and schedules for animals under care.
- Scheduled grooming and veterinary appointments for animals.
- Groomed animals including brushing fur, trimming nails, cleaning ears, bathing and shampooing coats.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Exercised animals to maintain physical and mental health.
- Walked and exercised dogs during owner absences.
- Inspected kennels regularly for signs of damage or pest infestation issues.
- Fed and refreshed water for animals staying in kennels on regular eating schedules.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Managed inventory of food supplies, bedding materials, toys, medication supplies.
- Bathed and groomed pets using gentle techniques.
CASHIER, BAGGER
Harris Teeter Grocery Store
Greensboro, NC
05.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Learned duties for various positions and provided backup at key times
- Worked with floor team and managers to meet wide range of customer needs
- Responded promptly to requests for assistance, spills and customer inquiries
- Assisted with maintaining clean and organized store appearance
- Retrieved grocery carts and baskets from lot and various site locations
- Bagged customer purchases while paying mind to industry best practices
- Maintained customer satisfaction by assisting with carrying out goods
- Assisted customers by escorting and placing grocery bags in vehicles
CASHIER
Krispy Kreme Donuts
Greensboro
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs
- Welcomed customers and helped determine their needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
High School Diploma -
Guilford Technical Community College
Jamestown, NC05-2025
Skills
- Customer Service
- Work Ethic and Integrity
- Professionalism and Courtesy
- Honest and Dependable
- Cooperative Attitude
- Animal care
- Patience with animals
- Safety control
- Behavior observation
Timeline
Kennel Assistant
Country Kennels
06.2024 - 08.2024
CASHIER, BAGGER
Harris Teeter Grocery Store
05.2023 - 09.2023
CASHIER
Krispy Kreme Donuts
05.2022 - 08.2022
High School Diploma -
Guilford Technical Community College
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