JOSEPH MAMMOLA
Seabrook,NH
Summary
Marketing, growth, and engagement leader with more than 10 years of progressive experience spanning hospitality, event production, entrepreneurship, sales, customer engagement, and marketing leadership. Proven ability to build high-performing teams, strengthen brands, develop strategic partnerships, and create scalable systems that drive customer acquisition and organizational growth. Recognized for combining creativity with operational leadership to improve marketing performance, customer engagement, and measurable business results.
Overview
11
11
years of professional experience
Work History
Director of Engagement (Current)
Steele Hill Enterprises
Sanbornton, NH
09.2025 - Current
- Lead the company's Engagement Department, overseeing digital marketing, customer engagement, CRM strategy, and brand growth.
- Manage the company's digital footprint through AI-powered marketing, social media, CRM, email marketing, and grassroots initiatives.
- Oversee a CRM database of 400,000+ customer records while adding 20,000+ qualified leads in 2026.
- Tripled year-over-year lead generation by securing stronger corporate sponsorships, redesigning collateral, optimizing QR campaigns, simplifying email marketing, and rewriting employee sales scripts.
- Direct marketing initiatives supported by an annual budget of approximately $140,000.
- Build and manage 15 strategic corporate partnerships throughout New England.
- Lead cross-functional teams across Marketing, Sales, Customer Engagement, Promotions, and Call Center operations.
MadeByJTM
Los Angeles, CA
01.2020 - Current
- Founded an independent marketing and content production business.
- Develop branding strategies, digital marketing campaigns, photography, videography, livestreams, and promotional content.
- Consult businesses on branding, content strategy, event marketing, and social media growth.
- Produced work for Huega House, the Call of Duty League, and ClubCovel Golf.
SLS Beverly Hills
Beverly Hills, CA
03.2025 - 09.2025
- Supported luxury hospitality experiences, celebrity events, and high-profile productions.
- Coordinated Hollywood press junkets, private parties, and luxury brand activations.
- Managed vendors, logistics, guest services, and cross-department execution.
We Speak Socials
Los Angeles, CA
06.2024 - 03.2025
- Developed and managed social media campaigns.
- Collaborated on content strategy and audience engagement.
- Supported campaign optimization and digital branding.
Kimpton La Peer Hotel
West Hollywood, CA
05.2018 - 03.2020
- Produced luxury events and entertainment productions.
- Coordinated Golden Globe and Academy Awards after-parties, celebrity press junkets, and luxury brand activations.
- Managed production logistics, vendors, and hotel operations.
- Partnered across departments to ensure flawless event execution.
- Thrived in a fast-paced luxury hospitality environment.
Village Capital & Investment
Las Vegas, NV
04.2015 - 03.2016
- Processed mortgage refinance documentation.
- Managed detailed financial documentation and deadlines.
- Created training manuals and trained new employees.
Education
Associate of Arts - Communications
Valencia College
Orlando, FLSkills
- Marketing & CRM: CRM Management, Meta Business Suite, Google Analytics, Google Ads
- Artificial Intelligence: ChatGPT, Claude, Perplexity
- Creative: Adobe Creative Suite, Canva, CapCut
- Business: Microsoft Office Suite
- Operations management
- Project management
- Team management
- Creativity and innovation
- Project coordination
- Employee development
- Staff management
- Budget management
- Hiring and retention
- Contract and vendor management
- Contract negotiation
EXECUTIVE HIGHLIGHTS
- Career Progression: Promoted three times within Steele Hill Enterprises, advancing from Promotions Manager to Assistant Director of Sales & Marketing and Director of Engagement through leadership, innovation, and measurable business results.
- Leadership: Lead cross-functional teams of 30+ employees across Marketing, Sales, Customer Engagement, Promotions, and Call Center operations.
- Manage 15 strategic corporate partnerships throughout New England.
- Business Results: Increased qualified lead generation by 300% year over year.
- Manage a CRM ecosystem containing more than 400,000 customer records, adding over 20,000 qualified leads during 2026.
- Direct marketing initiatives supported by an annual budget of approximately $140,000.
- Areas of Expertise: Growth Marketing, CRM Strategy, Customer Engagement, AI-Powered Marketing, Digital Marketing, Brand Development, Strategic Partnerships, Sales Enablement, Email Marketing, Experiential Marketing, Team Leadership, Business Growth
Timeline
Director of Engagement (Current)
Steele Hill Enterprises
09.2025 - Current
SLS Beverly Hills
03.2025 - 09.2025
We Speak Socials
06.2024 - 03.2025
MadeByJTM
01.2020 - Current
Kimpton La Peer Hotel
05.2018 - 03.2020
Village Capital & Investment
04.2015 - 03.2016
Associate of Arts - Communications
Valencia College