Summary
Overview
Work History
Education
Skills
Soccer Player, and Checker Player
Timeline
Generic

Joseph Mando

Antioch,TN

Summary

Proven leader with a track record of enhancing team performance and workplace safety at Community Options, Inc. Skilled in coaching and mentoring, with a focus on quality control and performance improvement. Demonstrates a customer-focused approach, significantly boosting team efficiency and achieving high standards of excellence. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

14
14
years of professional experience

Work History

Team Lead

Community Options, Inc.
04.2016 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Warehouse Associate

Quanta Computer
06.2023 - 12.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

General Warehouse Associate

Denso/GE Supply Chain Warehouse
03.2023 - 08.2023
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Helped maintain a well-organized warehouse by participating in regular housekeeping activities, such as sweeping, dusting, and keeping aisles clear of obstructions.
  • Consistently lifted materials weighing as much as [Number] pounds.

House Manager

Omni Visions
11.2010 - 08.2015
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
  • Improved household efficiency by implementing detailed schedules and routines for staff members.
  • Assisted residents with daily hygiene and living tasks.
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
  • Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.

Education

Bachelor of Science - Political Science And Geography

Tennessee State University
Nashville, TN
08.2005

High School Diploma -

William V.S. Tubman
Monrovia, Liberia
12.1993

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Quality Control

Soccer Player, and Checker Player

When I am not busy, at times I like to play soccer games or checker games as my hobbies.

Timeline

Warehouse Associate

Quanta Computer
06.2023 - 12.2023

General Warehouse Associate

Denso/GE Supply Chain Warehouse
03.2023 - 08.2023

Team Lead

Community Options, Inc.
04.2016 - Current

House Manager

Omni Visions
11.2010 - 08.2015

Bachelor of Science - Political Science And Geography

Tennessee State University

High School Diploma -

William V.S. Tubman

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Joseph Mando