Joseph Mannino
Bradenton,FL
Summary
Proven expertise in POS system operation and exceptional customer assistance, demonstrated during roles at Target and Publix. Excelled in creating visually appealing product displays and enhancing customer satisfaction through effective communication and team collaboration. Achieved significant improvements in inventory control and order fulfillment processes.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Technology Store Associate
Target
02.2024 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Deli Clerk
Publix
07.2023 - 11.2023
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Offered product samples to customers, generating additional sales through taste-testing.
Education
No Degree -
Manatee High School
BradentonSkills
- Return processing
- Product display
- POS system operation
- Visual merchandising
- Customer assistance
- Cash register operation
- Payment processing
- Order fulfillment
- Team collaboration
- Organization
- Inventory assessment
- Inventory control
Timeline
Technology Store Associate
Target
02.2024 - Current
Deli Clerk
Publix
07.2023 - 11.2023
No Degree -
Manatee High School