Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joseph Martinez

Glendale,Arizona

Summary

As someone who is valued for their willingness to learn, goal-oriented mindset, vigorous work ethic, and energetic demeanor, I believe I am suitable for jobs that allow me to problem-solve, work with others, and display my passion for personal and communal growth. Through volunteer, I have learned to focus my time on building relationships. My relationships with others have allowed me to understand more about myself. I seek challenges, new opportunities, and the desire to make an impact. Going above and beyond my roles have allowed me to become a respected and necessary piece in every environment that I pursue.

Overview

4
4
years of professional experience

Work History

Party Manager

The Rush Fun Park
Peoria, AZ
05.2021 - 08.2021
  • Organized and coordinated children birthday events while focusing on delivering superior customer service.
  • Took reservations by phone and walk-in, keeping scheduling demands managed in order to avoid overbooking.
  • Conducted inventory, stocking and merchandising to track supplies and placed weekly orders.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Managed schedule effectively to plan and carry out as many as 50 parties per month.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Upsold high-profit items such as party packages and meal sizes to enhance sales numbers.

Youth Group Leader

St. Thomas More Catholic Church
Glendale, AZ
08.2018 - 07.2021
  • Planned weekly groups as well as special events, small groups, and overnight retreats.
  • Educated potential participants on available services and processes to engage in program.
  • Worked with stewardship to promote responsible biblical stewardship.

Shift Lead

The Rush Fun Park
Peoria, AZ
04.2021 - 05.2021
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained and mentored new employees to maximize team performance.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and risk.
  • Completed store opening and closing procedures.

Guest Services

The Rush Fun Park
Peoria, AZ
05.2020 - 04.2021
  • Adhered to company policies, safety procedures and performance standards.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies on trampolines.
  • Cleaned trampolines and attractions to reduce spread of germs and bacteria.
  • Oversaw snack shop, sold food items to customers, and maintained sufficient stock of products and supplies to meet expected needs.

Education

High School Diploma -

Brophy College Preparatory
Phoenix, Arizona

Finance

Arizona State University
Tempe, AZ
08.2021 - Current

Skills

Time management

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References

Lisa Totter, The Rush Fun Park

Marie.totter@yahoo.com, (602) 299-6312

Angela Chambers, St. Thomas More Catholic Church

angelaachambers@gmail.com, (623) 810-9163

Timeline

Finance

Arizona State University
08.2021 - Current

Party Manager

The Rush Fun Park
05.2021 - 08.2021

Shift Lead

The Rush Fun Park
04.2021 - 05.2021

Guest Services

The Rush Fun Park
05.2020 - 04.2021

Youth Group Leader

St. Thomas More Catholic Church
08.2018 - 07.2021

High School Diploma -

Brophy College Preparatory
Joseph Martinez