Joseph Matthews
Chillicothe,OH
Summary
Experienced Service Technician with a strong background in preventive maintenance, equipment repair, and troubleshooting. Known for attention to detail, OSHA compliance, and customer service, with the ability to work independently and keep systems running safely.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Service Technician
The Wright Company
Chillicothe, OH
05.2020 - Current
- Performed preventive maintenance on service systems to reduce breakdowns and downtime.
- Diagnosed equipment failures using electrical and mechanical troubleshooting methods.
- Repaired defective components, wiring, and controls according to manufacturer specifications.
- Inspected units for safety compliance and documented findings for service records.
- Communicated repair recommendations clearly to customers and internal support teams.
Line Cook
Roosters
Chillicothe, OH
08.2015 - 10.2018
- Coordinated line station setup, ensuring efficient workflow during peak service periods.
- Expedited ticket flow, balancing multiple orders while preserving accuracy and presentation.
- Monitored food temperatures and handling practices to maintain sanitation and safety compliance.
- Prepared menu items consistently, following recipe specifications and quality standards.
- Trained new kitchen staff on station procedures, portioning, and equipment use.
- Managed prep work, maintaining stocked ingredients and organized work areas for service readiness.
Order Picker
Kitchen Collection
Chillicothe, OH
10.2014 - 08.2015
- Selected merchandise accurately using RF scanner and pick tickets for timely order fulfillment.
- Verified item counts against inventory records to maintain order accuracy.
- Replenished stock locations to support efficient picking and inventory flow.
- Packed customer orders securely to prevent damage during shipping and handling.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Order Picker
Pittsburgh Glass Works
Chillicothe, OH
03.2014 - 08.2014
- Replenished stock locations to support efficient picking and inventory flow.
- Inspected orders for quality, correct SKU, and shipping readiness before dispatch.
- Verified item counts against inventory records to maintain order accuracy.
- Operated pallet jack and material handling equipment safely throughout warehouse tasks.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Line Cook
Dakota's Roadhouse
Chillicothe, OH
12.2009 - 03.2014
- Coordinated line station setup, ensuring efficient workflow during peak service periods.
- Expedited ticket flow, balancing multiple orders while preserving accuracy and presentation.
- Communicated with front-of-house staff to resolve special requests and timing issues.
- Improved kitchen efficiency by streamlining station cleanup and closing procedures.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook
Applebee's
Chillicothe, OH
04.2003 - 11.2009
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Plated and presented all dishes to match established restaurant standards.
- Grilled meats and seafood to customer specifications.
Food Preparation Worker
Red Lobster Restaurant
Chillicothe, OH
03.1996 - 03.2003
- Coordinated with kitchen staff to ensure timely prep for service rushes and special orders.
- Maintained clean, sanitized prep stations, tools, and equipment to support food safety compliance.
- Prepared seafood, sides, and ingredients according to Red Lobster recipe and portion standards.
- Rotated stock and labeled ingredients to preserve freshness and reduce waste.
- Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
Press Operator
Brown Corporation
Waverly, OH
11.1994 - 02.1996
- Operated press equipment to produce consistent parts, following safety and quality standards.
- Monitored machine settings and adjusted controls to maintain print alignment and product accuracy.
- Performed setup and changeover tasks to support efficient production runs and workflow continuity.
- Inspected finished output for defects, removing flawed pieces and reporting issues promptly.
- Moved materials and fixtures such as paperboard rolls, dies and repeats using pallet jacks, hand carts, and forklifts.
Order Picker
Mill's Pride Distribution Center
Chillicothe, OH
01.1994 - 10.1994
- Replenished stock locations to support efficient picking and inventory flow.
- Inspected orders for quality, correct SKU, and shipping readiness before dispatch.
- Verified item counts against inventory records to maintain order accuracy.
- Trained new order pickers on picking procedures, safety practices, and workspace organization.
Education
HVAC Certification (NCCER) - HVAC
Pickaway Ross CTC
Chillicothe, OH03.2019
High School Diploma -
Huntington High School
Chillicothe, OH03.1993
Skills
- Preventive Maintenance
- Installation and repair
- Troubleshooting skills
- Power tool proficiency
- OSHA requirements
- Attention to detail
- Customer service
- Work with minimal supervision
- Driving safety practices
Certification
EPA 608 (UNIVERSAL)
R-410A SAFETY
EPA Section 609 (MVAC)
OSHA 10-hour General Industry Safety and Health
Timeline
Service Technician
The Wright Company
05.2020 - Current
Line Cook
Roosters
08.2015 - 10.2018
Order Picker
Kitchen Collection
10.2014 - 08.2015
Order Picker
Pittsburgh Glass Works
03.2014 - 08.2014
Line Cook
Dakota's Roadhouse
12.2009 - 03.2014
Line Cook
Applebee's
04.2003 - 11.2009
Food Preparation Worker
Red Lobster Restaurant
03.1996 - 03.2003
Press Operator
Brown Corporation
11.1994 - 02.1996
Order Picker
Mill's Pride Distribution Center
01.1994 - 10.1994
HVAC Certification (NCCER) - HVAC
Pickaway Ross CTC
High School Diploma -
Huntington High School