Joseph McCormick
Charleston,WV
Summary
Dynamic professional with extensive experience at Quantum Party Rentals, excelling in crew oversight and safety protocols. Proven ability to enhance team productivity and customer satisfaction through effective training and communication. Skilled in problem-solving and work planning, ensuring high-quality service and adherence to safety guidelines in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Leader/Trainer
Quantum Party Rentals
Charleston, WV
03.2024 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Appliance Installer
Temco Logistics
Scott Depot, WV
03.2023 - 02.2024
- Delivered, loaded and unloaded and installed various major household appliances.
- Reduced installation errors by carefully following manufacturer guidelines for various appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
- Minimized disruptions in customer homes or businesses during the installation process by maintaining clean work areas throughout the project.
- Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
- Maximized safety standards by adhering to proper lifting techniques and using appropriate tools for appliance installations.
Cashier
Marathon Gas Station
Charleston, WV
01.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Sales Associate/Delivery Driver
AutoZone
Charleston, WV
06.2021 - 12.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Education
Riverside High School
Belle, WV05.2021
Skills
- Crew oversight
- Safety guidelines
- Multitasking and organization
- Crew management
- Heavy lifting
- Teamwork and collaboration
- Work Planning and Prioritization
- Documentation and reporting
- Safety protocols and procedures
- Verbal and written communication
- Jobsite safety
- Product knowledge
- Onboarding and training
- Vehicle operations
- Excellent communication
- Problem-solving
Timeline
Crew Leader/Trainer
Quantum Party Rentals
03.2024 - Current
Appliance Installer
Temco Logistics
03.2023 - 02.2024
Cashier
Marathon Gas Station
01.2022 - 03.2023
Sales Associate/Delivery Driver
AutoZone
06.2021 - 12.2021
Riverside High School