Joseph McIntyre
Orlando,FL
Summary
Smoothly direct employees carrying out print operations to achieve demanding production goals, schedules and budget targets. Driven leader with excellent analytical, decision-making and project management abilities. Maintain employee focus and achieve quality targets with hands-on supervision.
Overview
20
20
years of professional experience
Work History
Large Format Black and White Print Manager
ARC Document Solutions
Orlando , FL
05.2002 - Current
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Instructed staff on appropriately handling difficult and complicated sales and unhappy customers by implementing [Type] training and encouraging use of [Type] and [Type] skills.
- Increased profits through effective employee training and troubleshooting profit loss areas.
- Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
- Anticipated and addressed production problems, material shortages, equipment malfunctions and unavoidable delays.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Evaluated production schedules and orders to arrange required materials and plan staffing needs.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Utilized proven problem-solving techniques to improve customer satisfaction and vendor relations.
- Diagnosed and corrected issues with systems, components and controllers.
Education
Associate of Science - Dental Hygiene/Forensics
Community College of The Air Force
Washington DC10.1983
High School Diploma -
Colonial High School
Orlando,FL06.1978
Skills
- Operational Standards
- Process Knowledge
- Problem Anticipation and Resolution
- Vertical Integration
- Distribution Coordination
- Inventory Counting
- Print Production
- Production Problem Resolution
- Originality and Creativity
- Maintaining Clean Work Areas
- Quality Control Programs
Accomplishments
Completed both domestic and overseas assignments in the United States Air Force.
- Supervised team of 3 staff members.
Timeline
Large Format Black and White Print Manager
ARC Document Solutions
05.2002 - Current
Associate of Science - Dental Hygiene/Forensics
Community College of The Air Force
High School Diploma -
Colonial High School
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