Joseph Metlyng
Vancouver,WA
Summary
Reliable and friendly Assistant Store Director who quickly learns and masters new concepts/skills and is passionate about helping customers and creating a satisfying shopping experience.
Overview
14
14
years of professional experience
Work History
Demand Planner
Albertsons Companies Inc
Remote
01.2022 - Current
- Collaborated with replenishment planners, retail support and business partners to achieve key performance indicators.
- Analyzed key metrics against objectives to support forecast accuracy.
- Reviewed promo quantities and forecast accuracy.
- Identified and reconciled forecast exceptions and adjusted forecasts according to new data.
Assistant Store Director
Safeway #1762,1287,1653
Woodland/Camas/Vancouver, WA
08.2019 - 12.2021
- Learned how to work hand and hand with Corporate Ops team to reach store, district, and division goals set for the store.
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Learned and conducted management of store operations on a high level
Grocery Third
Albertsons #0959,3964
Tucson, AZ
12.2017 - 08.2019
- Managed vendor relationships to support supply chain and maintain product quality.
- Trained current and new associates on new inventory techniques.
- Involved in hiring and training new managers.
- Learned how to write schedules for store departments.
Grocery Fourth
Albertsons #0959
Tucson, AZ
01.2013 - 12.2017
- Created and maintained visually appealing and effective displays for the entire store.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
- Offered direction and gave constructive feedback to motivate team members.
- Opened and closed the store, which included overseeing all departments of the store.
Frozen Food Supervisor
Albertsons #0961
Tucson, AZ
08.2011 - 01.2013
- Exceeded personal sales goals for every quarter in the department.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Learned to effectively order short and long term promotional products to meet customers' needs.
- Maintained visually appealing and effective displays for the frozen food department.
Freight Crew Member
Albertsons #0961
Tucson, AZ
03.2011 - 08.2011
- Learned how to effectively breakdown incoming pallets of product and correct shelf replenishment form.
- Built and maintained effective relationships with peers and upper management.
- Discovered how the inner workings of a grocery department perform.
General Merchandise/Lobby Clerk
Albertsons #0961
Tucson, AZ
03.2010 - 03.2011
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Informed customers about all product lines and services offered by the company.
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
- Marked clearance products with updated price tags.
Courtesy Clerk
Albertsons #0961
Tucson, AZ
12.2009 - 03.2010
- Learned the basic skills of effective customer service.
- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Was educated in the inner machinations of the Front End department.
Education
Some College (No Degree) - Economics, Business Management and Marketing
University of Arizona
Tucson,AZSkills
- Detail-oriented
- Inventory control procedures
- Excellent multi-tasker
- PIC Trained
- Strong communication skills
- District FaR Trainer
- PIT Certification Trainer
- Liquor Certified
- Strong communication skills
- Dependable and reliable
Accomplishments
- Won the Frozen Food Month Contest for largest increase in sales and most creative display in March of 2012 as the Frozen Food Supervisor.
- Awarded Receiver of the Month February 2015 and April 2017 as a Grocery Fourth.
- Chosen as District 73 FaR Trainer for COS conversion
Timeline
Demand Planner
Albertsons Companies Inc
01.2022 - Current
Assistant Store Director
Safeway #1762,1287,1653
08.2019 - 12.2021
Grocery Third
Albertsons #0959,3964
12.2017 - 08.2019
Grocery Fourth
Albertsons #0959
01.2013 - 12.2017
Frozen Food Supervisor
Albertsons #0961
08.2011 - 01.2013
Freight Crew Member
Albertsons #0961
03.2011 - 08.2011
General Merchandise/Lobby Clerk
Albertsons #0961
03.2010 - 03.2011
Courtesy Clerk
Albertsons #0961
12.2009 - 03.2010
Some College (No Degree) - Economics, Business Management and Marketing
University of Arizona
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