Joseph Miller
Spring Valley,CA
Summary
Dedicated professional with a proven track record in enhancing customer satisfaction and resolving issues efficiently. Skilled in communication, adaptability, and analytical thinking.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Digial Cameras Sales
Nelson Photo Video
San Diego, California
10.1996 - 02.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
TSR Technical Sale Representative Professional
Eastman Kodak Compan
Rochester, New York
06.1988 - 06.1996
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
- Established relationships with existing customers to promote new product or service opportunities.
- Identified opportunities for cross-selling additional products or services.
- Assisted in processing orders and coordinating shipment logistics.
- Managed customer inquiries and provided product information efficiently.
- Facilitated communication between departments to ensure smooth operations.
Skills
- Dependable and responsible
- Calm under pressure
- Time management
- Adaptability
- Troubleshooting
- Analytical thinking
- Microsoft Word
- Communication
- Excellent communication
- Friendly, positive attitude
- Good Telephone Etiquette
- Customer service
- Computer skills
- Flexible and adaptable
Certification
1 Year of training Eastman Kodak for TRS job on photographic sales
Affiliations
have been in photographic world for over 50 years.was in law enforcement for 20 years . Yuma Police Dept. and the Arizona Dept. Of Public Safety as a crime scene photographer
Timeline
Digial Cameras Sales
Nelson Photo Video
10.1996 - 02.2025
TSR Technical Sale Representative Professional
Eastman Kodak Compan
06.1988 - 06.1996