Joseph Mischka

• Diagnose customer complaints for engine, electrical, and powertrain systems
• Consult with customers and OEM technical support to determine effective repair strategies
• Follow posted procedures to complete high level repairs up to and including engine overhauls
• Inspect completed repairs for quality control purposes
• Ensure other technicians are completing repairs in a timely and proficient manner
• Offer assistance and education to new technicians
• Step in as service writer when the normal writer is gone

• Troubleshoot systems, trace problems and diagnose root causes.
• Perform vehicle lubrication and DOT safety inspections including Minnesota state DOT.
• Perform in-depth inspections over entire vehicles for safety and sales.
• Complete required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
• Test drive units for quality assurance and diagnostic purposes.
• Assist with the delegation of manpower when a supervisor is unavailable.

Responsible for managing personnel and materials to complete construction projects planned by company designers. Work often involved integrating on-site customer concerns while satisfying budget constraints. Position required independent decision-making and professional initiative as well as the ability to work with a team. Necessary skills also included operating and maintaining power tools and heavy equipment. A typical 10-hour workday often involved moving and installing several tons of material and stone by hand. Some job sites also required coordinating with other contractors such as electricians, plumbers, and concrete workers. I have experience operating mini-loaders, skid loaders, mini excavators, tele-handlers, and front end loaders.

• Created identical dishes numerous times daily with consistent care, attention to detail and quality.
• Assisted front counter and cashiers when needed
• Cleaned kitchen and made preparations for shift changes