Joseph Montoya
Albuquerque,NM
Summary
Expert in presales with 8+ years of experience, adept at leading technical discussions, evaluating hardware, and driving innovative security and fleet management solutions across multiple industries.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Solutions Consultant
Hewlett Packard Inc.
Rio Rancho, NM
10.2016 - Current
- Serve as presales technical advisor for HP sales teams across the U.S., specializing in supporting enterprise, government, and healthcare sectors.
- Conduct security assessments and secure environment reviews.
- Deliver hardware road maps aligned with customer goals and product lifecycle standards.
- Training new hires on hardware, technical tools, support, and sales processes.
HP Fleet Management Engineer
Hewlett Packard Inc.
Rio Rancho, NM
07.2014 - 10.2016
- Delivered proactive fleet support and security configurations for various hardware.
- Provided Tier 3 escalations support for customer across the U.S.
- Provided technical support for hardware and software solutions.
USPS – DOD Fleet Management Engineer
Hewlett Packard Inc.
Rio Rancho, NM
04.2011 - 07.2014
- Delivered advanced printer and access card support to USPS and DOD personnel.
- Led a 15-member support team, ensuring high standards of service and performance.
- Managed onsite hardware lab while collaborating with HP software engineering on escalations.
Education
A.A.S - Cybersecurity
Central New Mexico Community College
Albuquerque, NMSkills
- Security vulnerability assessment
- Remediation strategies
- Deployment of security solutions
- Network infrastructure management
- Windows operating system
- Linux operating system
- HP/UX environment
- MacOS platform
- Cloud technologies expertise
- Microsoft Azure services
- AWS cloud solutions
- Google Cloud platform
- Secure authentication methods
- Access control mechanisms
- Process optimization techniques
- Workflow automation solutions
Certification
- CompTIA Security+
- Network+
- A+
- Microsoft Azure AI Fundamentals
Timeline
Technical Solutions Consultant
Hewlett Packard Inc.
10.2016 - Current
HP Fleet Management Engineer
Hewlett Packard Inc.
07.2014 - 10.2016
USPS – DOD Fleet Management Engineer
Hewlett Packard Inc.
04.2011 - 07.2014
A.A.S - Cybersecurity
Central New Mexico Community College
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