Joseph Moos
North Branch,MN
Summary
I have a successful and dedicated professional background, serving as an IT/IS Manager/Director, Business Leader, Technical Innovator, and Team Mentor. effective track record reflects proven success in managing information technology and systems. As a business leader, Bringing strategic prowess and effective decision-making to the table, while commitment to technical innovation showcases dedication to staying ahead in technology. As team mentor, taking pride in guiding and developing team members, fostering a collaborative and high-performing work environment. Overall experience highlights a unique blend of leadership skills, technical expertise, and a genuine commitment to the professional growth of the team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT/IS Manager
MTI Distributing Inc.
08.2023 - Current
- Architected organizations Disaster Recovery targeting RTO/RPOs per site
- Advocated for org shift for IT standards across all sites
- Department Budgeting (CapeEx, OpEx, CIP)
- Responsible for organizations IT assets & hardware lifecycle management
- Lead as head of IT/IS Department
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
VCIO & Project Manager (Consultant)
Access Point Technologies
08.2019 - Current
- Implemented company IT best practices, policies, and hardware modernization & life cycle management
- Lead IT as the vCIO for the company
- Lead Office 365 migration from hosted exchange
- Architected organizations Disaster Recovery meeting RTO/RPOs
IT Project Manager
TEK Systems - Biomerics LLC
06.2023 - 08.2023
- Provided IT Technical PM Support to a Medical Device company in Brooklyn Park, MN.
- Responsible for all IT Projects and sole ownership of the PM system.
IT Manager
St. Croix Medical Center
08.2022 - 07.2023
- Department Budgeting (CapeEx, OpEx, CIP)
- Implemented SW ServiceDesk ITSM org wide
- Developed IT Standards, SOPs, and Policies
- Lead audit of IT department
- Lead Office 365 migration from on premises exchange
- Implemented ITGlue Documentation Repository
- Architected organizations Disaster Recovery targeting RTO/RPOs per department
- Responsible for organizations IT assets & hardware lifecycle management
- Lead department in day-to-day operations with 9 IT personnel as direct reports
IT Manager
Biomerics LLC
08.2018 - 08.2022
- Lead MN location expansion (IT) 70,000 sq ft – 200,000 sq ft
- Implemented Halo ITSM org wide
- Lead Office 365 migration from on premises exchange
- Architected organizations Disaster Recovery targeting RTO/RPOs per site
- Advocated for org shift for IT standards across all sites
- Department Budgeting (CapeEx, OpEx, CIP)
- Responsible for organizations IT assets & hardware lifecycle management
- Lead team of 5 Sysadmins as direct reports
IT Systems Administrator
Bills Gun Shop & Range/BJAM Management
06.2016 - 08.2018
- Lead company wide network infrastructure support, cloud support active directory and more, serving up to 200 users, and 6 retail locations.
- Implementation and deployment of all devices (such as Servers, Workstations etc.), managing and maintaining IT related wiring to ensure continual performance.
- Oversaw all email domain management, including administering users, passwords, and Integrations.
- Lead as a Security Systems Liaison, consulting and mitigating risk on security systems for stores, including cameras, store hardware, pulling data requests, and coordinating with subcontractors for service.
- Developed & Supported the company website using WordPress, including analytical management, adding and removing content, classes and events, website payment maintenance/management (Authorize.net) and PCI compliant.
- Delivered management support during New Store Setups, working with project teams to achieve high-quality performance on schedule.
- Managed and maintained credit card terminals and store PCI Compliant Management.
- Managed full ARS/IMS/POS/ERP support for errors, end-of-month reporting, and troubleshooting.
- Deployed & managed the proper upkeep of the Ravon VoIP System
Education
Associate of Applied Science - IT Network Management
Anoka Technical College
Anoka, MN06.2012
Skills
- Strategic Planning
- Performance Management
- Policy Implementation
- Workforce Management
- Operations Management
- Team Leadership
- Project Management
- Contract Management
- IT Network Management
- Mentorship
Certification
- CAPM - In Progress
- CompTIA A+
- ITIL v4 Fundamentals
- Lean Six Sigma Whit Belt
- M365 Fundamentals
- M365: Messaging Administrator Associate
- M365: Azure Fundamentals
- M365: Modern Desktop Administrator Associate
- WordPress Introduction
Timeline
IT/IS Manager
MTI Distributing Inc.
08.2023 - Current
IT Project Manager
TEK Systems - Biomerics LLC
06.2023 - 08.2023
IT Manager
St. Croix Medical Center
08.2022 - 07.2023
VCIO & Project Manager (Consultant)
Access Point Technologies
08.2019 - Current
IT Manager
Biomerics LLC
08.2018 - 08.2022
IT Systems Administrator
Bills Gun Shop & Range/BJAM Management
06.2016 - 08.2018
Associate of Applied Science - IT Network Management
Anoka Technical College
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