Joseph Moreno
Silverdale,WA
Summary
Dynamic plumbing professional with extensive experience at Collins Plumbing, excelling in water heater repair and emergency plumbing response. Proven track record in enhancing customer satisfaction through effective problem-solving and mentoring junior staff. Committed to continuous learning and maintaining high standards of professionalism and ethics in all service delivery.
Overview
36
36
years of professional experience
Work History
General Service Plumber
Collins Plumbing
06.2019 - Current
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
- Enhanced service efficiency by maintaining a thorough knowledge of the latest plumbing technologies, tools, and techniques.
Self Employed Owner
Contemporary Plumbing
01.1989 - 06.2019
Self employed owner of a small plumbing business specializing in residential service work, repair & replacement.
Education
Schedule 1 Journeyman Plumber - Plumbing
Midland High School
Midland, TXSkills
- Water heater repair
- Water filtration systems
- Critical thinking capacity
- Stress management strategies
- Tool and equipment operation
- Professionalism and ethics
- Continuous learning attitude
- Pipe cutting precision
- Physical stamina and strength
- Plumbing code compliance
- Sewer line inspection
- Gas line handling
- Pressure regulation
- Drain cleaning proficiency
- Valve repair experience
- Manual dexterity proficiency
- Video camera inspection usage
- Emergency plumbing response
- Pipe repair expertise
- Plumbing fixture troubleshooting
- Record keeping organization
- Piping installation
- Drainage systems repair
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
General Service Plumber
Collins Plumbing
06.2019 - Current
Self Employed Owner
Contemporary Plumbing
01.1989 - 06.2019
Schedule 1 Journeyman Plumber - Plumbing
Midland High School
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