Joseph Morgan
Plattsburgh,NY
Summary
Dynamic and dedicated professional with experience as an Admissions Ambassador at SUNY Plattsburgh, excelling in event coordination and enhancing visitor experiences. Certified in First Aid and CPR, I thrive in teamwork environments, ensuring safety and delivering exceptional customer service while promoting academic programs and campus facilities.
Overview
3
3
years of professional experience
Work History
Admissions Ambassador
SUNY Plattsburgh
08.2025 - Current
- Supported event coordination for open houses and recruitment fairs, enhancing visitor experiences.
- Participated in admissions events which brought large numbers of prospective students to campus.
- Conducted campus tours, showcasing facilities and promoting academic programs.
Lifeguard
JCC of Syracuse
05.2024 - 08.2025
- Monitored pool activities to ensure safety and compliance with regulations.
- Conducted regular safety drills and training sessions for team members.
- Maintained cleanliness of pool area, ensuring a safe environment for guests.
- Assisted in developing and implementing health and safety policies.
- Engaged with patrons to promote a positive recreational experience.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Theatre Usher
Syracuse Stage
03.2023 - 06.2023
- Assisted patrons with seating arrangements and ticket verification for smooth event entry.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of public areas to enhance guest experience.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
Education
Bachelor of Science - Ecology
SUNY College At Plattsburgh
Plattsburgh, NY05-2028
Skills
- Lifeguard certification
- AED operation
- First Aid/CPR Certified
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
Timeline
Admissions Ambassador
SUNY Plattsburgh
08.2025 - Current
Lifeguard
JCC of Syracuse
05.2024 - 08.2025
Theatre Usher
Syracuse Stage
03.2023 - 06.2023
Bachelor of Science - Ecology
SUNY College At Plattsburgh