Joseph Morris
Denver,CO
Summary
Hardworking Client Service Team Lead with 4 years of experience in financial services, specializing in client relationship management and consultative sales. Proven track record of supporting financial advisors and managing regional partnerships to achieve revenue goals. Skilled in developing asset allocation strategies and articulating complex financial concepts. Holds Series 7, 63, and 65 licenses, with a strong foundation in financial planning and analysis.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Client Service Team Lead
The Millstone Evans Group
Denver, CO
03.2025 - Current
- Trained new team members on client service processes, ensuring consistent delivery of quality service across the organization
- Executed advanced financial operations with exceptional attention to detail and care.
- Coordinated resources across departments to ensure timely delivery of projects or services as per agreed-upon timelines
Client Service Associate
Millstone Evans Group
Denver, CO
04.2024 - 03.2025
- Provided exceptional customer service to clients, ensuring their needs and inquiries were addressed promptly and accurately
- Resolved complex client issues by conducting thorough research, coordinating with internal departments, and providing effective solutions
- Maintained accurate client records and updated information in the CRM system on a regular basis
- Assisted in the onboarding process for new clients, ensuring a smooth transition and positive experience
- Prepared detailed reports on client activities, including account performance, transactions, and investment strategies
Internal Wholesaler, Mutual Funds
Transamerica
Denver, CO
12.2022 - 04.2024
- Collaborated with wirehouses, banks, and independent financial advisors in California, Utah, and Oregon to optimize financial services and client relations.
- Cultivated strategic relationship with external partner to meet and exceed regional revenue and profitability targets.
- Engaged in consultative sales conversations via telephone to strengthen relationships with financial advisors and licensed professionals.
- Achieved client engagement through proactive follow-ups, resulting in enhanced sales strategies. Addressed product inquiries and communicated performance insights. Uncovered new sales opportunities and contributed to successful product launches.
- Facilitated discussions on financial markets and portfolio strategies to align fund objectives. Supported team understanding of domestic and international market dynamics. Assisted in developing portfolio strategies that enhanced fund performance.
- Analyzed client objectives and risk tolerances to create tailored asset allocation strategies.
Sales Desk Associate
Transamerica
Denver, CO
05.2022 - 12.2022
- Provided support for all internal and external sales efforts on all Transamerica product lines
- Assisted in fulfillment of marketing materials, sales supplies, mailing campaigns, etc
- Participated in proactive team efforts to achieve departmental and company goals
- Facilitated concierge service, collecting information and completing sales applications/paperwork and/or assisting with order entry process for approved partner firm's advisers
- Obtained certifications to become a securities agent
Education
Bachelor of Science - Business Administration
University of Colorado Boulder - Leeds School of Business
Boulder, CO05.2022
Skills
Client retention strategies
Microsoft office expertise
Customer relations
Training and mentoring
Research and due diligence
Financial Planning
Certification
- Series 65 Present
- Series 63
- Series 7
- FINRA License
Links
www.linkedin.com/in/joseph-d-morris
Timeline
Client Service Team Lead
The Millstone Evans Group
03.2025 - Current
Client Service Associate
Millstone Evans Group
04.2024 - 03.2025
Internal Wholesaler, Mutual Funds
Transamerica
12.2022 - 04.2024
Sales Desk Associate
Transamerica
05.2022 - 12.2022
Bachelor of Science - Business Administration
University of Colorado Boulder - Leeds School of Business