Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joseph Morrison

Trenton,FL

Summary

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction. Ability to perform many different tasks and trades while maintaining a positive attitude and demonstrating excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Project Coordinator/Inside Sales Representative

Tri-County Metals
Trenton, FL
03.2024 - 01.2025
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Managed portfolio of projects to drive on-time deliverables within scope and budget.
  • Increased product knowledge by staying up to date on product offerings, features and functionality.
  • Leveraged expert sales and relationship-building abilities to exceed sales quota.

On-Site Technician

Tri-County Metals
Trenton, FL
07.2018 - 03.2024
  • Ensured that all projects were completed within established timeframes while adhering to company policies and procedures.
  • Coordinated with contractors and vendors to resolve difficult problems, or procure specialized components or services as necessary.
  • Delivered exceptional customer service by responding promptly to customer needs, while maintaining high quality standards.
  • Managed inventory of spare parts to ensure availability when
    needed; ordered additional supplies as required.

Transformer Technician

Central Florida Electric
Chiefland, FL
08.2007 - 06.2018
  • Preserved equipment by performing regular maintenance checks,
    replacing parts or performing repairs.
  • Documented service and installation actions by completing forms
    and reports.
  • Performed equipment diagnostics to recommend corrective actions
    for operational problems.
  • Communicated with customers and sales representatives to
    determine service and scheduling needs.

Education

High School Diploma -

Trenton High School
Trenton, FL
05-2006

Skills

  • Customer Satisfaction
  • Troubleshooting Techniques
  • Problem solving
  • Efficient service
  • Production work
  • Welding/Fabricating
  • Plumbing
  • Electrical
  • Construction
  • Concrete
  • Operation of heavy machinery

Certification

  • CDL Class A
  • Forklift Certification
  • OSHA 30 Certification
  • CPR Certification

References

  • Huck Murray — Tri County Metals
    Business Account Manager
    (352) 222-8409
  • Robbie Teal — Tri County Metals
    Maintenance Tech Supervisor
    (352) 215-3999
  • Megan Jernigan — Tri County Metals
    Customer Experience Manager
    (352) 221-2828
  • Jimmy Butler — Quality Plumbing
    Project Manager
    (352) 258-5414

Timeline

Project Coordinator/Inside Sales Representative

Tri-County Metals
03.2024 - 01.2025

On-Site Technician

Tri-County Metals
07.2018 - 03.2024

Transformer Technician

Central Florida Electric
08.2007 - 06.2018

High School Diploma -

Trenton High School

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Joseph Morrison