Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
References
Timeline
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Joseph Neal

Old Town,FL

Summary

Dynamic Class A Technician with a proven track record showcasing expertise in advanced diagnostics and a knack for exceptional customer service. Leveraged computerized engine controls and interpersonal skills to enhance vehicle performance and customer satisfaction. Known for innovative problem-solving and efficiency improvements, consistently delivering top-tier results.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Class A Technician

Kings Tire
Old Town, FL
03.2019 - 01.2022
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Conducted preventive maintenance procedures according to established schedules.
  • Operated specialized diagnostic tools used to identify system faults.
  • Installed new components or replaced defective parts to restore functionality.
  • Performed routine maintenance on vehicles including oil changes and tire rotations.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Store Manager/Technician

Best Lube
Port St Lucie, FL
10.2010 - 11.2018
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Completed day-to-day duties accurately and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Store Manager

American Quality Lube
Port St Lucie, FL
10.2006 - 09.2009
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Utilized various software and tools to streamline processes and optimize performance.

Store Manager

Speed Lube LLC
Stuart, FL
01.2004 - 11.2006
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Recruited, trained and supervised new employees.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Class B Technician

Paradise Tie & Auto
Stuart, FL
06.2001 - 07.2002
  • Completed routine maintenance and repair.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Replaced worn out tires and wheels according to safety standards set by the manufacturer.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Repaired, replaced and adjusted brakes.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.

Class B Technician

Ricks Automotive
Hobe , FL
07.1999 - 05.2001
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Planned work procedures using charts, technical manuals and experience.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Checked fluid levels in engines regularly including oil level checks as well as brake fluid refills when needed.
  • Reviewed work orders and discussed with supervisors.

Education

High School Diploma -

American School
Home School
06-1996

Skills

  • Advanced diagnostics
  • Computerized engine controls
  • Engine performance analysis
  • Ignition system repair
  • Emissions control systems
  • Preventative maintenance
  • Restraint systems repair
  • Advanced troubleshooting
  • Automotive electronics
  • Suspension and steering
  • Electrical systems repair
  • Driveability diagnostics
  • Battery and charging systems
  • Chassis electrical systems
  • Body electrical systems

Accomplishments

cover story, Oil & Lube News number 1 in sales Three years Running.

Certification

  • ASE Cert. Tech 5600-5720

References

References available upon request.

Timeline

Class A Technician

Kings Tire
03.2019 - 01.2022

Store Manager/Technician

Best Lube
10.2010 - 11.2018

Store Manager

American Quality Lube
10.2006 - 09.2009

Store Manager

Speed Lube LLC
01.2004 - 11.2006

Class B Technician

Paradise Tie & Auto
06.2001 - 07.2002

Class B Technician

Ricks Automotive
07.1999 - 05.2001

High School Diploma -

American School

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Joseph Neal