Joseph Nichols
Summary
Results-driven warehouse professional skilled in optimizing shipping processes and ensuring compliance with safety regulations. Known for fostering teamwork and enhancing operational efficiency, while maintaining high standards in customer service and quality assurance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shipping Associate
Nvent
Pittsburg, Kansas
02.2026 - Current
- Operated forklifts and pallet jacks for safe material handling.
- Collaborated with team members to optimize shipping workflows.
- Inspected products for quality assurance before shipment.
- Prepared shipping documentation and labels for outgoing orders.
- Assisted in training new associates on safety protocols and procedures.
- Coordinated with logistics providers to schedule timely deliveries.
- Prepared final products for timely shipment to customers.
- Loaded and unloaded trucks using appropriate material handling equipment.
- Scanned and tracked all packages for shipment using tracking software.
- Inspected packages for damage prior to loading onto trucks or pallets.
- Developed strategies to improve efficiency of the shipping process.
- Organized storage areas to maximize movement and minimize labor.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Trained new employees on proper packing techniques for fragile items.
- Ensured compliance with applicable safety regulations when handling heavy loads.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Communicated regularly with carriers to ensure smooth transit of goods.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Operated pallet jacks and forklifts to load and unload trucks.
- Maintained inventory of shipping materials and supplies.
- Confirmed shipping items matched work orders for correct delivery.
- Prepared packages for shipping and determined most economical shipping methods.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Coordinated inbound and outbound shipments using warehouse management systems.
- Scheduled transportation logistics for timely deliveries to customers.
- Developed and maintained shipping documentation for compliance purposes.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Operated laser engraving machines for precise designs on various materials.
- Interpreted design files and specifications for accurate engraving execution.
- Maintained equipment by performing routine inspections and minor repairs.
- Ensured quality control by inspecting finished products for accuracy and detail.
- Identified potential areas of improvement in processes related to laser engraving operations.
- Operated computer numerical control machines for complex engraving projects.
- Maintained accurate records of all jobs completed using the laser engraver.
- Inspected products before and after engraving to verify accuracy.
- Monitored progress of jobs throughout their completion cycle.
- Assisted in developing new methods or techniques to improve efficiency and productivity.
- Followed all company policies and procedures related to operating a laser engraver safely.
- Created custom templates for use with different types of materials being engraved.
- Prepared and set up laser engraving machines for production runs.
- Recognized issues quickly, troubleshooting them without delay.
- Trained new operators on proper operation of the laser engraver.
- Worked with materials such as brass, aluminum, steel, plastic, and acrylics to produce high-quality designs.
Material Handler
Nvent
Pittsburg, Kansas
11.2025 - 02.2026
- Operated forklifts to transport materials efficiently throughout the facility.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Loaded and unloaded shipments, ensuring proper handling of materials.
- Facilitated efficient loading and unloading of trucks to maintain workflow. with appropriate material handling equipment.
- Inspected materials for quality compliance before distribution to production lines.
- Maintained accurate inventory records using warehouse management systems.
- Managed warehouse receiving processes to ensure accurate inventory tracking, storing and shipping.
- Verified incoming deliveries to ensure correct orders were received. for quality and quantity to promptly identify damage or issues pertaining to orders.
- Investigated discrepancies between inventory records and actual stock on hand.
- Assisted with physical inventories by counting parts accurately and quickly.
- Organized warehouse inventory according to warehouse plan.
- Implemented best practices for material handling, reducing material damage and waste during operations.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Collaborated with team members to streamline storage processes, enhancing organization and accessibility.
- Communicated with supervisors regarding stock levels and replenishment needs.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Reported any malfunctions or damages of material handling equipment promptly.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Identified opportunities for process improvement in order to increase efficiency.
- Assisted in training new staff on safety procedures and equipment usage.
- Updated job knowledge by participating in educational opportunities such as seminars or trainings.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Worked with cross-functional teams to achieve goals.
- Worked with cross-functional teams to achieve goals.
Freight Team Associate
The Home Depot Inc
Pittsburg, Kansas
10.2024 - 11.2026
- Operated forklifts and pallet jacks to transport merchandise efficiently throughout the warehouse.
- Assisted in inventory management by restocking shelves and maintaining accurate stock levels.
- Collaborated with team members to ensure timely fulfillment of customer orders and delivery schedules.
- Conducted regular safety inspections to uphold compliance with company safety standards.
- Loaded and unloaded freight shipments, ensuring proper handling to minimize damage during transit.
- Maintained cleanliness and organization of work area to enhance operational efficiency and safety.
- Supported training of new associates on standard operating procedures and equipment usage.
- Monitored product expiration dates to ensure quality control within perishables department.
- Lifted and moved items weighing over 100 pounds multiple times per shift.
- Enforced proper lifting techniques, equipment usage, and hazard prevention measures to uphold high safety standards within the facility.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks to facilitate timely freight movement.
- Scanned items on arrival and departure to create accurate tracking records.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Used pallets, straps and load bars to secure freight for transport.
- Streamlined inbound freight procedures, resulting in faster unloading, sorting, and storage of shipments.
- Complied with company and legal requirements to maintain a safe working environment.
- Provided ongoing training, support, and feedback to associates, enhancing overall team performance.
- Minimized shipment errors by conducting thorough quality control checks during packing stages.
- Safeguarded company assets by implementing security protocols and maintaining a clean, organized warehouse environment.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Improved warehouse efficiency by organizing and managing the freight team''s daily tasks.
- Conducted regular inspections all equipment/tools used staff members ensuring maintenance of optimal working condition preventing potential accidents injuries.
- Ensured timely deliveries by coordinating with drivers and maintaining clear communication channels with customers.
- Reduced order processing times through accurate inventory management and product placement.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated with team members to resolve challenges and improve productivity.
- Verified and noted count and condition of cargo received.
- Sorted and organized packages to make deliveries to the correct address.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Inspected freight for any damage or faults prior to loading.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Packed items to meet shipping requirements.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Assembled pallets and crates for secure transportation of materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Sales Associate
The Home Depot
03.2024 - 10.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Managed inventory levels and restocked shelves, ensuring product availability and visual appeal.
- Resolved customer inquiries and complaints promptly, improving overall satisfaction levels.
- Educated customers on promotional events and special offers to increase engagement and sales opportunities.
- Participated in training programs to enhance product knowledge and refine selling techniques for improved customer interactions.
- Executed store merchandising standards to maintain visual appeal and compliance with company guidelines.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Processed returns, exchanges, and refunds according to store policy. in accordance with store policy.
- Displayed a calm demeanor to effectively address and resolve customer concerns. and professionally managed issues in busy, high-stress situations.
- Organized and priced merchandise for display on sales floor. for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided answers to customer questions about products and services. about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on promotional offerings and products, utilizing persuasive techniques to drive engagement and sales.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Handled customer complaints effectively, restoring confidence and satisfaction. with patience and understanding, restoring customer confidence.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Managed efficient cash register operations.
- Built rapport with customers through friendly conversations to better understand their preferences. with customers to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Offered to work extra shifts during busy holiday periods to support team. during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Performed cash, card, and check transactions to complete customer purchases.
Lot Associate
The Home Depot Inc
12.2023 - 03.2024
- Maintained cleanliness and organization of the lot for optimal safety and accessibility
- Supported loading and unloading of merchandise from delivery trucks, contributing to smooth operations and timely stock availability.
- Monitored inventory levels and reported discrepancies to management, facilitating timely resolution and minimizing disruptions.
- Operated equipment such as pallet jacks and forklifts under supervision for safe product handling
- Participated in training sessions to learn safety protocols, tools usage, and company policies
- Adapted quickly to changing tasks while maintaining focus on customer needs and operational efficiency
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided assistance to customers with unloading and loading material to and from vehicles.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Expedited order fulfillment process by gathering products from various departments for customer pickup.
- Executed daily store tasks and errands in store to support supervisor.
- Improved customer satisfaction by providing timely assistance in the parking lot and store entrances.
- Established strong relationships with regular customers, fostering loyalty and repeat business.
- Collaborated with store personnel to ensure proper inventory levels on the sales floor.
- Efficiently handled high-volume periods by multitasking effectively under pressure.
- Conducted routine maintenance tasks such as sweeping, shoveling snow, or spreading ice melt during inclement weather conditions.
- Contributed to a positive work environment through effective communication and teamwork.
- Managed disposal of trash and recycling materials in designated areas, maintaining cleanliness throughout the property.
- Followed rules and regulations to support safety initiatives.
- Cleared parking lot by collecting shopping carts to place in proper storage area.
- Reported suspicious activity in parking lot and building area to supervisor.
- Maintained a clean, organized lot area to enhance safety and efficiency.
- Monitored lot activity to maintain vehicle and guest safety.
- Conducted daily inspections of shopping carts, addressing any necessary repairs or replacements.
- Remained current on store promotions, events, and product offerings to provide accurate information to customers.
- Maintained proper number of shopping carts in entrance of storefront.
- Recorded hours accurately using mobile online timekeeping system.
- Ensured compliance with company policies and procedures while performing tasks efficiently.
- Assisted customers in finding their vehicles, providing support for heavy items.
- Served as a key point of contact for both employees and customers within the store''s outdoor spaces, ensuring satisfaction and efficient operations.
- Promoted a safe working environment by adhering to safety protocols and guidelines at all times.
- Worked closely with management staff to address any discrepancies or issues within the lot area promptly.
- Escorted drivers to vehicles and helped load or carry large items.
- Followed safety protocols for personal, guest and automobile safety.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Kept facilities well-lit and marked to improve safety and navigation.
- Removed safety hazards, soiled items, and trash from customer areas.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Managed cash transactions accurately, made accurate change and maintained balanced cash drawer.
- Delivered above and beyond service to VIP guests at property.
- Collaborated with team members to enhance customer service experiences and overall satisfaction
- Assisted customers in locating products and provided information on merchandise
Education
High School Diploma -
Pittsburg High School
1978 E 4th St, Pittsburg, KS 66762Skills
- Communication Skills
- Leadership Skills
- Knowledge of blueprints and schematics
- Knowledge of freight management
- Exceeds in high stress environments
- Supply Chain Knowledge
- Logistics Knowledge
- Customer Service
- Computer Knowledge
- Dedication
- Willing to learn
- Relationship building
- Customer service
- Organizational skills
- Order picking
- Stock rotation
- Freight processing
- Pallet jack operation
- Forklift certification
- Forklift operations
- Heavy lifting
- Freight coordination
- Shipping coordination
- Safety protocols
- Task efficiency
- Quality assurance
- Attention to detail
- Warehouse safety
- Health and safety compliance
- Damage prevention
- Pallet jack safety
- Inventory tracking
- Logistics management
- Material handling
- Package handling
- Teamwork skills
- Client interaction
- Adaptability
- Operational decisions
- Analytical thinking
- Barcode scanning
- Safety compliance
- Inventory management
- Loading dock operations
- Risk management
- Machinery operation
- Critical thinking
- Decision-making
- Process improvement
- Effective communication
- OSHA compliance
- Paperwork management
- Paperwork coordination
- Documentation management
- Record keeping
- Effective communication
- Freight coordination
Certification
Sit Down Forklift
Reach
Pacer
Order picker
Ballymore Electric Ladder
Ballymore Electric Pallet Jack
PLD
Timeline
Shipping Associate
Nvent
02.2026 - Current
Material Handler
Nvent
11.2025 - 02.2026
Freight Team Associate
The Home Depot Inc
10.2024 - 11.2026
Sales Associate
The Home Depot
03.2024 - 10.2024
Lot Associate
The Home Depot Inc
12.2023 - 03.2024
High School Diploma -
Pittsburg High School