Customer-focused professional with criminal justice education and practical experience gained through police ride-alongs. Builds relationships across multiple police departments to support continued learning and experience. Proficient in conflict resolution, clear communication, data entry, and producing thorough incident reports.
Overview
5
5
years of professional experience
Work History
Shoe Sales Associate
Dicks
Algonquin, Illinois
06.2026 - Current
Educated shoppers on footwear features, sizing, and performance benefits to enhance informed purchasing decisions.
Assisted customers with finding the right size, style, and color of shoe.
Assisted athletes with shoe fittings at DICK’S Sporting Goods.
Processed sales transactions through point-of-sale system and handled returns.
Restocked shoe displays and organized backroom inventory to ensure availability and presentation of products.
Maintained clean, organized footwear department floors and shelves.
Executed visual merchandising for seasonal shoe promotions to attract customer interest and drive sales.
Resolved customer questions with friendly service on sales floor.
Welcomed customers at the entrance to create a friendly shopping atmosphere. in a friendly and professional manner.
Located merchandise quickly using store inventory and product systems.
Ensured that all merchandise was accurately priced and tagged with labels.
Remained knowledgeable of current promotions, policies regarding payment and exchanges and security practices.
Apparel Associate
Walmart
Crystal Lake, Illinois
02.2024 - 06.2026
Organized sales floor layout and apparel displays to improve customer navigation and browsing experience
Assisted customers with selecting apparel items that suited their needs and preferences.
Assisted customers with size checks, product locations, and fitting room requests
Replenished inventory from backroom and maintained accurate apparel presentation
Stocked Walmart apparel racks with folded clothing and seasonal merchandise
Processed price changes, markdowns, and clearance tags using store systems
Followed Walmart merchandising guidelines to maintain neat apparel departments
Reorganized stock during shifts to maintain accessibility and ensure racks remained customer-ready
Prepared promotional displays and clearance signs to accelerate turnover of older products and facilitate new seasonal lines
Fast Food Worker
Culver's Restaurant
Fox River Grove, Illinois
03.2022 - 02.2024
Took guest orders and operated register using point-of-sale system
Greeted guests and answered menu questions with friendly service
Prepared ButterBurgers, fries, and frozen custard following Culver's kitchen procedures
Assembled sandwiches and sides to support accurate food preparation
Sanitized dining areas to ensure a clean environment for guests, counters, and equipment to maintain restaurant standards
Supported team members during rush periods and handled multiple tasks
Followed food safety, sanitation, and temperature control requirements
Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Collaborated with other team members to ensure timely completion of tasks.