Joseph Nunes
New Britain
Summary
Eager to learn student at Lincoln tech with the goal of finding an apprenticeship for HVAC with experience at fast paced environments leading shifts and training employees
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mike's Subs
New Britain
12.2024 - Current
- Supervised team operations during busy shifts at a popular sub sandwich franchise.
- Trained new employees on food preparation and customer service standards.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ride Operator
Lake Compounce
Bristol
06.2024 - 01.2025
- Instructed guests on safety procedures before boarding rides for optimal experience.
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Operated amusement rides while ensuring guest safety and compliance with regulations.
Education
Some College (No Degree) - Hvac
Lincoln Technical Institute
New Britain, CT06-2026
Skills
- understanding of how to wire a thermostat
- understanding of my multimeter
- basic understanding of the refrigeration cycle
- basic understanding of most tools
- basic understandning of most tools
- willing to learn
Certification
- OSHA 30 certification
- EPA 608 Universal Certified
Timeline
Shift Leader
Jersey Mike's Subs
12.2024 - Current
Ride Operator
Lake Compounce
06.2024 - 01.2025
Some College (No Degree) - Hvac
Lincoln Technical Institute