Joseph Ohalloran
Fort Lauderdale,FL
Summary
Dynamic leader with a proven track record at Westwood Funding Solutions, excelling in strategic planning and relationship building. Enhanced operational efficiency through innovative training programs and streamlined communication. Adept at decision-making and team management, fostering a culture of engagement and achieving significant improvements in customer satisfaction.
Overview
18
18
years of professional experience
Work History
Director of Capital Growth and Investments
Westwood Funding Solutions
05.2017 - Current
- Led strategic initiatives to optimize funding processes, enhancing operational efficiency.
- Developed and implemented comprehensive training programs for staff
- Streamlined communication channels between departments
- Making Calls as required
- Solved customer challenges by offering relevant products and services.
- Delivered exceptional customer service, fostering positive relationships and repeat business.
- Mentored junior staff, providing guidance on best practices in customer engagement and sales execution.
- Built relationships with customers to encourage repeat business.
Manager
Career Start
08.2007 - 05.2017
- Coordinated with senior leadership to align departmental objectives with overall business strategy and vision.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted in-depth interviews to assess candidate qualifications and cultural fit.
- Managed full-cycle recruitment process, ensuring timely placements.
- Coordinated schedules to arrange management interviews with applicants.
Education
Business
Cayuga Community College
Rochester, NY09-2015
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Issues resolution
- Sales experience
Timeline
Director of Capital Growth and Investments
Westwood Funding Solutions
05.2017 - Current
Manager
Career Start
08.2007 - 05.2017
Business
Cayuga Community College