Joseph Ohalloran
Fort Lauderdale,FL
Summary
Dynamic leader with a proven track record at Westwood Funding Solutions, excelling in strategic planning and relationship building. Enhanced operational efficiency through innovative training programs and streamlined communication. Adept at decision-making and team management, fostering a culture of engagement and achieving significant improvements in customer satisfaction.
Overview
18
18
years of professional experience
Work History
Director of Capital Growth and Investments
Westwood Funding Solutions
Fort Lauderdale, FL
05.2017 - Current
- Led strategic initiatives to optimize funding processes, enhancing operational efficiency.
- Developed and implemented comprehensive training programs for staff
- Streamlined communication channels between departments
- Making Calls as required
- Solved customer challenges by offering relevant products and services.
- Delivered exceptional customer service, fostering positive relationships and repeat business.
- Mentored junior staff, providing guidance on best practices in customer engagement and sales execution.
- Built relationships with customers to encourage repeat business.
Manager
Career Start
Rochester, NY
08.2007 - 05.2017
- Coordinated with senior leadership to align departmental objectives with overall business strategy and vision.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted in-depth interviews to assess candidate qualifications and cultural fit.
- Managed full-cycle recruitment process, ensuring timely placements.
- Coordinated schedules to arrange management interviews with applicants.
Education
Business
Cayuga Community College
Rochester, NY09-2015
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Team management
- Issues resolution
- Sales experience
Timeline
Director of Capital Growth and Investments
Westwood Funding Solutions
05.2017 - Current
Manager
Career Start
08.2007 - 05.2017
Business
Cayuga Community College