Joseph Osborne
Somerset,NJ
Summary
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and money manager with 3+ years of experience. Progressive attitude and laid back demeanor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Budtender/Security Officer
Valley Wellness Dispensary
05.2023 - Current
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Increased daily sales through upselling techniques and effective communication of product benefits.
- Maintained a clean and organized retail space, contributing to a positive shopping experience for customers.
- Assisted in inventory management, ensuring accurate tracking and timely replenishment of stock.
- Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
- Delivered exceptional customer service, resulting in repeat business and positive online reviews.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Enhanced security measures by conducting regular patrols and monitoring surveillance systems.
Assistant Manager
Urban Chaos
04.2021 - Current
- Acted as customer service representative
- Handled and submitted incoming sales calls
- Managed daily reports of transactions
- Supervised team members
- Managed opening and closing store
- Gave people advice on smoking accessories
- Helped people find glass pieces.
United States Marine
U.S. Marine Corps
01.2017 - 01.2021
- My job in the Marine Corps was a Small arms repairman
- Which means my job was to maintain, service, and repair 3 million dollar worth of small arms and ammunition
- My Job responsibility was to ensure that all weapons and serviceable, opening and closing the armory, imputing the weapon serial number and serviceability into 'GCSS'(our program for weapons maintenance), and training my replacement to do the same.
Education
High school diploma -
Franklin High School
NJ, NJ06.2015
Skills
- Military Experience (4 years)
- DoD Experience (4 years)
- Program Management
- Security
- Intelligence Experience (10 years)
- Leadership (8 years)
- Problem management (10 years)
- Computer Networking
- Mechanical Knowledge (5 years)
- Microsoft SharePoint
- Customer service (4 years)
- Food safety
- Kitchen experience
- Laboratory experience
- Intake
- Windows
- Restaurant experience
- Cash handling (3 years)
- Manufacturing
- Operating Systems
- Agile
- Change Management (3 years)
- Sales Proficiency (3 years)
- Customer Service Expertise
- Extensive product knowledge
Certification
- Secret Clearance
- S.O.R.A license
- NJ Cannabis Certified
Military Service
United States Marine Corps, United States, Corporal, 01/01/17, 01/01/21, I received a Navy and Marine Corps Achievement Metal
Timeline
Lead Budtender/Security Officer
Valley Wellness Dispensary
05.2023 - Current
Assistant Manager
Urban Chaos
04.2021 - Current
United States Marine
U.S. Marine Corps
01.2017 - 01.2021
High school diploma -
Franklin High School
- Secret Clearance
- S.O.R.A license
- NJ Cannabis Certified
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