Office 365
Joseph Ostergar
Pocatello,ID
Summary
Hardworking and reliable are often what is most associated with me. I try to learn a job in and out. I like to get to know the team I work with well. I have often brought people in a workplace together to help create a stronger team. I have been working with computer with a professional knowloge science high school. Often been sited as have the best customer service skills around.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Lab Technician
Idaho State University ITS
Pocatello, ID
01.2020 - Current
- Supervise and Helped in the Maintenance of Idaho State University Pocatello campus labs.
- Provided customer support over email, phone , and in person with various hardware and software issues.
- Installed and update Idaho State University owned devices.
Lifeguard
Green Canyon Hot Springs
Rexburg, ID
06.2015 - 08.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength and skills in positive learning environment.
Education
Bachelor of Science - Computer Science
Idaho State University
Pocatello, ID 08.2018 - Current
Skills
Help Desk Operations
Peripheral Repair
Desktop Technical Support
Application installations
Wireless Networking
Computer imaging
PC decommission management
Technical Support
Email account set up
Programming
Software
HTML and CSS
Hyper V
Linux
TDNext
Python Programming
C# Programming
Command Shell
PowerShell
Computer Networking
Certification
Windows Fundmentals
Timeline
Lab Technician
Idaho State University ITS
01.2020 - Current
Bachelor of Science - Computer Science
Idaho State University
08.2018 - Current
Windows Fundmentals
05-2018
Window Server Administration Fundamentals
02-2017
Lifeguard
Green Canyon Hot Springs
06.2015 - 08.2021