Office 365
Joseph Ostergar
Pocatello,ID
Summary
Hardworking and reliable are often what is most associated with me. I try to learn a job in and out. I like to get to know the team I work with well. I have often brought people in a workplace together to help create a stronger team. I have been working with computer with a professional knowloge science high school. Often been sited as have the best customer service skills around.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Lab Technician
Idaho State University ITS
Pocatello, ID
01.2020 - Current
- Supervise and Helped in the Maintenance of Idaho State University Pocatello campus labs.
- Provided customer support over email, phone , and in person with various hardware and software issues.
- Installed and update Idaho State University owned devices.
Lifeguard
Green Canyon Hot Springs
Rexburg, ID
06.2015 - 08.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength and skills in positive learning environment.
Education
Bachelor of Science - Computer Science
Idaho State University
Pocatello, ID 08.2018 - Current
Skills
Help Desk Operations
Software
HTML and CSS
Hyper V
Linux
TDNext
Python Programming
C# Programming
Command Shell
PowerShell
Computer Networking
Certification
Windows Fundmentals
Timeline
Lab Technician
Idaho State University ITS
01.2020 - Current
Bachelor of Science - Computer Science
Idaho State University
08.2018 - Current
Windows Fundmentals
05-2018
Window Server Administration Fundamentals
02-2017
Lifeguard
Green Canyon Hot Springs
06.2015 - 08.2021
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