Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Panno

River Vale,New Jersey (NJ)

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

4
4
years of professional experience

Work History

Retail Sales Worker

7 11
06.2019 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Recommended complementary purchases to customers, increasing revenue.

Education

Bachelor of Arts - Journalism

Ramapo College of New Jersey
Mahwah, NJ
05.2024

Skills

  • Available Nights, Weekends and Holidays
  • Service Contracts
  • Merchandise Rentals
  • Adaptable and Flexible
  • Maintaining Clean Work Areas
  • Productivity Maximization
  • Product Promotion
  • Speech Clarity
  • POS System Operations
  • Providing Feedback
  • Time Management
  • Loyalty Promotion

Timeline

Retail Sales Worker

7 11
06.2019 - Current

Bachelor of Arts - Journalism

Ramapo College of New Jersey
Joseph Panno