Joseph Pass

• Developed over personalized training programs to meet individual client goals.
• Implemented scheduling systems to optimize client appointments and trainer availability.
• Increased client retention by developing customized workout plans and providing consistent progress tracking.
• Conducted assessments to evaluate client fitness levels and progress.
• Provided ongoing motivation and support to clients during training sessions.
• Demonstrated proper exercise techniques to ensure safety and effectiveness.
• Monitored client performance, adjusting programs as needed for optimal results.

- Built and currently run a premium cookie brand specializing in oversized, gourmet cookies and ice cream sandwiches

- Grew from farmers markets to nationwide shipping, wholesale accounts, and high-volume event sales

- Manage all production, P&L, marketing, and sales – consistently profitable with 6-figure annual revenue

- Lead team of bakers and event staff; created all SOPs, recipes, and scaling systems

• Developed and implemented recipes, ensuring high-quality standards for all cookie products.
• Trained and mentored new staff, fostering a collaborative work environment and enhancing team performance.
• Designed marketing strategies to increase brand visibility and drive sales growth in local markets.
• Analyzed customer feedback to innovate product offerings and improve satisfaction rates.
• Oversaw financial management, preparing budgets and monitoring expenses for sustainable growth.
• Managed daily operations, optimizing workflow efficiency and maintaining inventory levels.

• Provided safe and efficient transportation services to diverse clientele.
• Maintained vehicle cleanliness and functionality through routine inspections and maintenance checks.
• Navigated using GPS technology to optimize routes for timely arrivals.
• Communicated effectively with passengers to ensure positive experiences during rides.
• Adapted quickly to changing traffic conditions and passenger needs, enhancing service quality.
• Demonstrated strong time management skills by balancing multiple rides while adhering to schedules.

• Installed and repaired electrical systems in commercial and industrial settings.
• Conducted routine maintenance to ensure optimal functionality of electrical equipment.
• Collaborated with project teams to identify electrical needs and design solutions.
• Diagnosed faults in electrical systems, utilizing troubleshooting techniques for efficient resolution.

United States Marine Corps – utilities Electrician

2007 – 2016

- Deployed to Afghanistan; led teams under high-stress conditions

- Mastered discipline, leadership, and performing at peak levels when high stress environments

• Operated and maintained military equipment to ensure readiness for operations.
• Assisted in tactical training exercises, supporting team cohesion and operational effectiveness.
• Collaborated with peers to execute mission plans, adapting strategies as required.
• Communicated effectively under pressure, ensuring timely information dissemination during operations.
• Implemented process improvements for logistics management, optimizing resource allocation.