Joseph Perez
Redondo Beach,CA
Summary
Dynamic and compassionate professional with extensive experience in caregiving and customer service, notably at Edgewater Nursing. Proven ability to enhance patient care through active listening and effective communication. Skilled in conflict resolution and maintaining compliance with healthcare standards, ensuring safety and satisfaction for all clients.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Caregiver
Private Care
02.2022 - 05.2025
- Improved caregiving processes through continuous feedback and adaptation.
- Implemented safety protocols, enhancing overall workplace safety standards.
- Facilitated engaging activities to promote clients mental and physical well-being.
- Provided safe mobility support to help patient move around personal and public spaces.
- Offered companionship and kindness to elderly patient.
CNA
Edgewater Nursing
12.2021 - 02.2022
- Assisted in daily patient care routines, ensuring comfort and safety for residents.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation for compliance with healthcare standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
Gym Receptionist
Planet Fitness
03.2020 - 06.2020
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Coordinated membership sign-ups and renewals, maintaining accurate records in the database.
- Assisted in scheduling fitness classes, optimizing availability for members and trainers.
Retail Sales Associate Cashier
Ulta Salon and Cosmetics
10.2019 - 03.2020
- Led team in achieving daily sales targets through effective product recommendations.
- Trained new staff on point-of-sale systems and customer service protocols.
- Improved checkout efficiency by optimizing cash handling procedures.
- Mentored junior associates to enhance product knowledge and selling techniques.
Barber Apprentice
Bacon Barbershop
09.2017 - 09.2019
- Assisted in providing haircuts and grooming services to clients, ensuring satisfaction with each appointment.
- Maintained cleanliness and organization of workstations and tools, adhering to hygiene standards.
- Observed and learned various cutting techniques from experienced barbers to enhance skillset.
- Engaged with clients to understand their preferences, contributing to personalized service delivery.
Valet Parking Attendant
Parking Companies of America
09.2016 - 08.2017
- Greeted and assisted guests upon arrival, ensuring a welcoming atmosphere.
- Safely parked vehicles in designated areas, adhering to company protocols.
- Monitored parking lot for security and safety issues, reporting concerns promptly.
- Provided accurate information regarding parking procedures and local attractions to guests.
Education
Associate of Science - Kinesiology
El Camino College
Torrance06-2025
Skills
- Customer service
- Active listening
- Conflict resolution
- Complaint handling
- Customer satisfaction measurement
- Fluent bilingualism
- Retail stock management
- Retail support
- Team Player
- Communicative
- Always willing help others succeed
Accomplishments
- CNA License
- Barber License
- First Aid and CPR Certification
- Associates degree in Kinesiology.
Certification
- Licensed Barber
Languages
English
Full Professional
Timeline
Senior Caregiver
Private Care
02.2022 - 05.2025
CNA
Edgewater Nursing
12.2021 - 02.2022
Gym Receptionist
Planet Fitness
03.2020 - 06.2020
Retail Sales Associate Cashier
Ulta Salon and Cosmetics
10.2019 - 03.2020
Barber Apprentice
Bacon Barbershop
09.2017 - 09.2019
Valet Parking Attendant
Parking Companies of America
09.2016 - 08.2017
Associate of Science - Kinesiology
El Camino College
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