Maria Josefa Lourdes Abarcar

• Maintained clean, safe, and well-organized patient environment.
• Offered companionship and kindness to elderly and disabled patients.
• Assisted patients with daily living activities, ensuring their safety and wellbeing.
• Maintained accurate documentation of patient care activities for regulatory compliance purposes.
• Improved patient health outcomes through diligent monitoring and timely intervention.
• Developed strong rapport with patients and families, fostering trust and open communication.
• Enhanced patient comfort by providing compassionate and attentive care.

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Maintained productivity and quality standards at all times.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
• Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
• Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.

• Promoted the overall success of the youth program by actively contributing to its mission, vision, and goals through dedicated participation in strategic planning processes.
• Contributed positively to overall staff morale by maintaining an enthusiastic attitude towards work-related responsibilities while demonstrating empathy towards colleagues facing challenges.
• Participated in ongoing professional development opportunities to stay current on best practices related to youth work and facilitation techniques.
• Enhanced youth engagement by incorporating interactive activities and workshops in program sessions.
• Utilized cultural competency strategies when working with diverse populations of youth participants, fostering inclusivity within the program setting.
• Implemented creative problem-solving techniques in challenging situations, promoting effective conflict resolution among youth members.

• Youth Summer facilitator at an activism program (The Summer Liberation School)

• Facilitator of a youth program/activist group (The Summer Liberation School Program)

• A part of The Liberation Program, a youth activist group/program
• Writing
• Activism marches

Expected Graduation

• Dean's List (Fall, 2023)
• (3.8) GPA