Joseph Perrone
Wappingers Falls,United States
Summary
Proactive and accomplished Sales and Operations Manager with a proven track record of consistently achieving annual sales growth of up to 20% through strategic planning and effective team management. Skilled in leveraging data analytics to uncover market trends and enhance operational effectiveness. Seeking opportunities to expand into new markets and lead the development of a high-performing sales team from inception.
Overview
10
10
years of professional experience
Work History
Area Manager
IWG, PLC
04.2025 - Current
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Area Vice President
IWG, PLC
06.2024 - 04.2025
- Increased sales performance by developing and implementing strategic plans for the area.
- Led a high-performing team to achieve top results through effective coaching, mentoring, and training.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Area Sales Manager - Team Lead
IWG, PLC
06.2017 - 04.2024
- Lead a sales team of 3-5 members to consistently achieve goals and exceed all KPIs
- Individual Revenue generation of $2.2 Million in 2023
- Team Revenue generation of $6.8 Million in 2023
- Played a pivotal role in driving Manhattan to its highest level of profitability in the company's history in 2019
- Developed and executed an impactful sales strategy for the area, overseeing the entire sales cycle from prospecting to closing deals
- Conducted thorough analysis of sales and financial data to identify opportunities for growth and address any weak trends
- Successfully launched Accelerator Council on new achievement plans for company recognition programs
SME Account Manager
Informa, PLC
10.2015 - 05.2017
- Achieved a 15% year-over-year increase in account retention
- Maintained an 89% renewal retention rate for all managed accounts equalling $1.1 Million in sales
- Achieved 62% upsell rate on all current client accounts
- Collaborated with Product Developers to devise and execute successful sales campaigns
- Acquired knowledge in Project Management and Marketing Strategies by working closely with the development team
- Conducted product demonstrations for clients to enhance customer experience and provide hands-on training
- Trained and coached new sales professionals to ensure ongoing success in company sales efforts
Education
Bachelors - History, Sociology
University at Albany
12.2011
Skills
- Strategic planner
- Effective communicator
- Relationship builder
- Team motivator
- Results-driven
- Customer-focused
- Salesforce FULL
- Hubspot FULL
- Outreachio FULL
- ZenDesk PROFESSIONAL
Accomplishments
- IWG:
- Sales Rookie of the Year – 2017
- Achieved 145% YTD Sales Revenue in 2023, 155% Sales Revenue in 2022, and 132% Sales Revenue in 2021.
- Informa:
- Highest Revenue Generator SME – 2016
- SME Retention Achievement Winner:
- 2015 – Q4
- 2016 – Q1, Q2, Q4
- 2017 – Q1
Timeline
Area Manager
IWG, PLC
04.2025 - Current
Area Vice President
IWG, PLC
06.2024 - 04.2025
Area Sales Manager - Team Lead
IWG, PLC
06.2017 - 04.2024
SME Account Manager
Informa, PLC
10.2015 - 05.2017
Bachelors - History, Sociology
University at Albany
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