Joseph Pierce
Phoenix,AZ
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Skilled Production Worker offering 3 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Hardworking quality assurance offering 3+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals. Perceptive Manufacturing professional with expertise in production roles. Well-trained in warehouse procedures, safety protocols and machine setup. Successfully completes tasks to meet project goals or business expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Associate
HelloFresh
1850 S 71st Ave
12.2021 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected and adjusted work performed to meet expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
Assistant Manager
Raising Canes
1050 E Bell Rd
03.2019 - 08.2020
- Worked primarily in kitchen managing others and preparing food
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Team Member
Target
16806 N 7th St
07.2017 - 10.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Fry's Food and Drug
850 E Hatcher Rd
07.2015 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Customer Service
Circle K
13801 N Tatum Blvd
05.2013 - 06.2014
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier/Customer Service
Arties Ace Hardware
13811 N Tatum Blvd
11.2009 - 04.2012
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Education
Associate in Book-keeping -
Penn Foster
Phoenix, AZ10.2021
High School Diploma -
Paradise Valley High School
Phoenix, AZ01.2012
Skills
- Bookkeeping
- QuickBooks
- Advanced computer skills
- Financial Recordkeeping
- Data inputting
- Product packing
- Product Assembly
- Quality Assurance
- Cross-training abilities
- Work Ethic and Integrity
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Accomplishments
I was good at making sure the drawer was balanced and that returns were placed in the right locations
Certification
- Penn Foster Training - year of 2021
Timeline
Production Associate
HelloFresh
12.2021 - Current
Assistant Manager
Raising Canes
03.2019 - 08.2020
Team Member
Target
07.2017 - 10.2017
Cashier
Fry's Food and Drug
07.2015 - 11.2016
Cashier/Customer Service
Circle K
05.2013 - 06.2014
Cashier/Customer Service
Arties Ace Hardware
11.2009 - 04.2012
Associate in Book-keeping -
Penn Foster
High School Diploma -
Paradise Valley High School