Joseph Poole
CORDOVA
Summary
Dynamic tile and marble installer with proven expertise at Todd's Tile & Marble Designs. Skilled in blueprint reading and cost estimation, I consistently exceeded customer expectations through exceptional service and innovative problem-solving. My strong inventory management abilities and commitment to quality ensure successful project outcomes in diverse environments.
Overview
34
34
years of professional experience
Work History
Tile / Marble / Stone Installer
TODD'S TILE & MARBLE DESIGNS
Memphis
08.2020 - Current
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
- Performed timely and reliable service in shops and outdoors in variable weather conditions.
- Developed strategies to improve system performance and reliability by making recommendations regarding upgrades or changes in design specifications.
- Followed blueprints, diagrams, and installation instructions accurately to complete tasks efficiently.
- Enhanced product functionality through careful calibration and adjustments during installation.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
Granite Fabricator
Granite Marble Services
Piperton
08.2016 - 06.2020
- Ensured that all product met customer requirements by inspecting each piece prior to packaging.
- Maintained a clean and organized workspace at all times.
- Cleaned up any debris generated during the fabrication process.
- Confirmed measurements using specialized measuring tools such as calipers and micrometers.
- Maintained endurance while applying strength and using hand-eye coordination to increase productivity and quality.
- Developed strategies for improving production efficiency while maintaining quality standards.
- Applied sealants to protect surfaces from staining or water damage.
- Assisted in the installation of custom stone countertops in residential homes.
- Carved high-quality patterns and shapes from stone materials according to blueprint designs.
Tile and Marble Installer
Elite Tile Tops & Flooring
Memphis
04.2005 - 07.2016
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Recording Artist
Geffen Records
Los Angeles
06.1991 - 08.1994
- Collaborated with other musicians to plan rehearsals and performances.
- Played at many festivals and concerts over national tour.
- Composed press kits for upcoming albums that included biographies, pictures, videos.
- Attended meetings with managers and label executives to discuss strategies for upcoming projects.
- Negotiated contracts with record labels to secure fair deals for future releases.
- Travelled extensively to meet up with industry professionals or attend events like festivals or award ceremonies.
- Performed live shows at various venues to promote new releases.
Education
Ridgeway High School / MSU
Memphis, TNSkills
- Tile installation
- Stone cutting
- Blueprint reading
- Cost estimation
- Customer service
- Inventory management
Accomplishments
- I am a very hard worker and a fast learner. Always looking forward to learning new skills. I am also a team player and I'm looking forward to joining your team
Timeline
Tile / Marble / Stone Installer
TODD'S TILE & MARBLE DESIGNS
08.2020 - Current
Granite Fabricator
Granite Marble Services
08.2016 - 06.2020
Tile and Marble Installer
Elite Tile Tops & Flooring
04.2005 - 07.2016
Recording Artist
Geffen Records
06.1991 - 08.1994
Ridgeway High School / MSU
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