Customer-focused professional with expertise in digital marketing and strategic planning. Curated Indigenous literary collections and strengthened community connections, driving patron engagement and awareness. Committed to fostering inclusive relationships and achieving impactful outcomes.
Overview
22
22
years of professional experience
Work History
Library Assistant and Cultural representative
Jamestown S’klallam Tribal Library and Culture Center
2026.02 - Current
Connected Tribal community and general public through library services and events.
Served as Indigenous literary collection curator, collaborating with library staff to curate culturally relevant materials.
Discussed Tribe’s history and personal connection as a Jamestown S’klallam Citizen, promoting cultural awareness through participation in Pacific Northwest annual Canoe Journey and other Tribal events.
Acted as the primary point of contact for patrons at the library.
Owner
Buck's Vintage
Worldwide
2011.03 - Current
Responsible for strategizing, managing and implementing all aspects of my dominantly online business through buying, selling, online advertising and marketing.
Created webstore showcasing hundreds of rare shoes and clothing items for sale.
Obtained scarce, in-demand items at low price points for high margin sales through expert product curation.
Curated unique items for resale, focusing on quality and demand.
I generated traffic to my website via my strategically operated instagram account with self-created professionally taken and edited pictures.
Continually grows a strong social media following through authentic and organic online influence, building trust within the online community.
Cultivated inclusive buyer/seller relationships, prioritizing customer satisfaction to enhance loyalty.
Develops and manages budget, record-keeping systems and other administrative processes.
Captured over 100,000 high-quality images using DSLR, focusing on product, food, and travel photography.
Sales consultant, product expert, educator
Cedar Greens Cannabis
2025.03 - 2025.09
Guided customers in product selection and usage for optimal experience.
Developed promotional strategies to enhance customer engagement and sales.
Delivered exceptional customer service by incorporating Jamestown S’klallam cultural elements into community interactions, enhancing connection through language and family history.
Educated staff on compliance and industry regulations for safe operations.
Co-Owner
Mobbios
Bremerton
2011.07 - 2012.01
Led market research on technology and social media trends to inform strategic business decisions.
Analyzed business profiles, developed actionable plans, and assisted in implementing tailored solutions.
Educated public and local businesses on importance of online presence and methods to enhance customer accessibility using mobile biographies and QR codes.
Sales consultant
Gold's Gym
Lake Forest Park
2008.03 - 2008.08
Collaborated with team to consistently exceed sales goals.
Developed new business through equipment demonstrations and best practices, strengthening ongoing customer relationships.
Generated sales reports and budget spreadsheets while managing lead generation and promotional offers.
Store Manager
The Tux Shop
Bellevue
2007.07 - 2008.03
Delivered elite customer service through greeting and assisting customers, addressing inquiries and complaints, and managing large orders from initiation to completion.
Directed and supervised employees in sales, inventory management, cash reconciliation, and customer service.
Hired, trained, and evaluated sales and promotion personnel to enhance team effectiveness.
Establish and implement policies, goals, objectives, and procedures as well as enforce safety, health, and security rules.
Sales Specialist
Nordstrom
Bellevue
2006.09 - 2007.06
Answered customer questions about merchandise and advised on selection to enhance shopping experience.
Followed up with customers by telephone or in person to share information on new products, facilitate custom orders, and strengthen customer relationships.
Design and set up advertising signs and displays of merchandise on shelves, counters, and tables to attract customers and promote sales.
Requisitioned merchandise from suppliers based on available space, inventory levels, and customer demand to ensure stock availability.
Sales specialist and credit mentor
Macy's
Lynnwood
2005.06 - 2006.09
Trained co-workers on credit card applications using diverse instructional techniques, including roleplaying, simulations, and group discussions, enhancing team knowledge and sales effectiveness.
Assisted customers in women's shoe department by guiding them through buying process, addressing inquiries, facilitating try-ons, explaining policies, and processing credit applications.
Maintained orderly checkout areas and performed general cleaning duties to ensure a welcoming shopping environment.
Store manager
The Athlete's Foot
Lynnwood
2004.05 - 2005.03
Starting as a part-time Sales Associate, quickly promoted to Assistant Manager and then Store Manager.
Executed daily store operations including customer greetings, checkout, returns, fitting room monitoring, and bagging items to enhance customer experience.
Coordinated work schedules and maintained employee time records to optimize staffing and ensure operational efficiency.
Reviewed inventory and sales records to ensure accuracy and compliance with company standards.
Count money in cash drawers at the beginning of shifts to confirm correct amounts and adequate change.
Family, food, and travel are my passions outside of my work. I will be pursuing a master's degree and other educational endeavors while employed with my Tribal Business entity.
Timeline
Library Assistant and Cultural representative
Jamestown S’klallam Tribal Library and Culture Center