Summary
Work History
Education
Skills
Timeline
Generic

Joseph Quintanilla

San Francisco,CA

Summary

Dynamic Shift Manager at Fuji Ichiban with proven expertise in employee training and customer service. Recognized for enhancing team performance through effective delegation and problem-solving. Skilled in inventory management and fostering a positive work environment, ensuring quality compliance and operational efficiency. Committed to building strong relationships and motivating staff for optimal results.

Work History

Shift Manager

Fuji Ichiban
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

SGT E5

US Army
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Na - Na

Gcc
Guam
06.1997

Skills

  • Punctual and reliable
  • Handling customer complaints
  • Energetic and enthusiastic
  • Training and mentoring
  • Relationship building
  • Team development
  • Delegating work
  • Quality assurance
  • Interpersonal skills
  • Inventory control
  • Safety compliance
  • Schedule management
  • Flexible schedule
  • Performance reviewing
  • Supply ordering
  • Team building
  • Shift leadership
  • Reporting and documenting
  • Customer service
  • Problem-solving
  • Active listening
  • Critical thinking
  • Computer skills
  • Safety procedures
  • Inventory management
  • Assigning work
  • Safety management

Timeline

Shift Manager

Fuji Ichiban

SGT E5

US Army

Na - Na

Gcc
Joseph Quintanilla