Joseph Ralston
Altoona,PA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Caster Operator
Amerway
04.2023 - Current
- Adapted quickly to changing customer demands or production schedules, consistently delivering high-quality castings under tight deadlines.
- Proactively identified potential issues within the casting system through vigilant observation, addressing concerns before they impacted product quality or yield rate.
- Provided valuable input during design phase, ensuring manufacturability of castings without compromising quality or performance.
- Utilized advanced software tools for precise temperature control during metal melting, resulting in improved cast quality.
- Assisted in training new Caster Operators, sharing knowledge and expertise to enhance overall team performance.
Owner/Operator
Quality Metal Roofing
03.2015 - 08.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Oversaw the hiring process, selecting skilled candidates who contributed to company success.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Operated with safety and skill to avoid accidents and delays.
Estimator
Clearfield Co Metal
08.2012 - 11.2017
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Prepared material orders to complete projects on time and within budget.
Truss Designer
Lezzer Lumber
09.2009 - 11.2010
- Spearheaded initiatives aimed at improving internal workflows that led to increased productivity among team members.
- Collaborated with architects and engineers to develop custom truss designs for complex projects.
- Provided technical support to sales teams during proposal development, ensuring accurate estimates of required materials and labor costs.
- Mentored junior designers, sharing industry knowledge and best practices to improve overall team performance.
- Ensured truss designs adhered to industry standards and building codes for optimal structural integrity.
- Evaluated project sketches and drawings for technical and measurement errors.
Education
High School Diploma -
Clearfield Area High School
Clearfield, PA06.1998
Skills
- Mitek Software
- AutoCAD
- Blueprint Reading&Analysis
- Leadership and mentoring
- Communication and listening
- Problem Solving
Timeline
Caster Operator
Amerway
04.2023 - Current
Owner/Operator
Quality Metal Roofing
03.2015 - 08.2023
Estimator
Clearfield Co Metal
08.2012 - 11.2017
Truss Designer
Lezzer Lumber
09.2009 - 11.2010
High School Diploma -
Clearfield Area High School