Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Joseph Reed
Kissimmee,FL
Work Preference
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Independent Travel and Study
Sabbatical
United States
07.2025 - 02.2026
- Traveled to Puerto Rico to gain a better understanding of the culture.
- Went to many different places to see how customer service is compared to other places.
- Took a few online courses to better understand the hospitality industry as well.
Bartender
Calypso Cay Resort
Kissimmee, FL
08.2020 - 07.2025
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Utilized exceptional mixology skills to craft visually appealing cocktails that exceeded customer expectations
- Effectively handled cash transactions using POS system while maintaining accuracy in balancing cash drawer at the end of each shift
Bartender
Bahama Bay Resort
Davenport, FL
11.2015 - 08.2020
- Crafted innovative cocktails and unique drink recipes to enhance guest experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Developed strong customer relationships by providing personalized service and recommendations.
Assistant GM
Gator's Dockside
Orlando, FL
06.2012 - 09.2015
- Manage a staff of 30+, preparing work schedules and assigning specific duties.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Assist the GM directly by monitoring costs and maintaining a successful, profitable restaurant.
- Coordinated events and promotions, driving increased foot traffic during peak periods.
Assistant Manager
World Bowling Center
Orlando, FL
10.2009 - 12.2011
- Successful planning and setting up of corporate parties.
- Quoting prices and putting food menu's together for each event.
- Overseeing a staff of 10+employees and daily operations.
- Trained and mentored staff on operational procedures and customer engagement techniques.
Education
High School Diploma -
Gibson Southern High School
Ft. Branch, IN05.1993
Skills
- Guest Services
- Serving Experience
- Food safety
- Hospitality
- Computer literacy
- POS systems
- Maintenance, repair and operations (MRO)
- Restaurant management
- Food safety management
- Hand tools
- Bartending
- Profit & Loss
- Food service
- Assistant Manager Experience
- Computer skills
Certification
- Driver's License
- ServSafe
- Food Handler
Timeline
Independent Travel and Study
Sabbatical
07.2025 - 02.2026
Bartender
Calypso Cay Resort
08.2020 - 07.2025
Bartender
Bahama Bay Resort
11.2015 - 08.2020
Assistant GM
Gator's Dockside
06.2012 - 09.2015
Assistant Manager
World Bowling Center
10.2009 - 12.2011
High School Diploma -
Gibson Southern High School