Gianna Regina
Halifax,MA
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, customer service experience and managing animal and customers needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Barn Hand Volunteer
Reevedale Farm LLC
01.2024 - Current
- Mucked out stables, swept yard and stacked feed and bedding to foster clean and comfortable environment for animals.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Utilized problem-solving skills to address unforeseen challenges in animal care or facility maintenance, ensuring minimal disruption to daily operations.
- Observed animals and notified supervisor of signs of illness.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Prepared horses for specific competitions or tasks.
Customer Service Cashier
Sunshine Sundaes
03.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
Restaurant Busser
Solstice
08.2022 - 01.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
- Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
- Demonstrated attention to detail when setting tables according to specific event requirements or guest preferences.
Barn Hand
Timber Hill Stables
06.2019 - 09.2021
- Increased overall barn efficiency by implementing effective cleaning and maintenance routines.
- Enhanced animal well-being through attentive care, proper feeding, and regular health checks.
- Collaborated with team members to plan and execute efficient feeding schedules for optimal animal nutrition.
- Maintained positive relationships with clients during barn tours, horse shows, and other events by providing exceptional customer service.
- Improved animal handling skills through continuous training under experienced equestrians on staff.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Education
High School Diploma -
Middleborough High School
Middleborough, MA08.2023
Skills
- Horse handling
- Feeding animals
- Customer Service
- Stable maintenance
- Food Safety Practices
- Cleaning and Sanitizing
Refrences
Katie Reilly - Sunshine Sundaes - 339-832-0416
Christine Nava - Timber Hill Stables - 781-760-1268
Julie Lagosz - Reevedale Fram LLC- 203-631-8340
Timeline
Barn Hand Volunteer
Reevedale Farm LLC
01.2024 - Current
Customer Service Cashier
Sunshine Sundaes
03.2023 - Current
Restaurant Busser
Solstice
08.2022 - 01.2023
Barn Hand
Timber Hill Stables
06.2019 - 09.2021
High School Diploma -
Middleborough High School
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