Joseph Reisner
Greenville,MI
Summary
Experienced home theater installer with over 23 years of experience in the home electronics industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Successfully trained new recruits/apprentices throughout my work history; both with Best Buy and Bekins,
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Tech Electronics Integrator
Bekins
Coopersville, MI
03.2018 - Current
- Travel daily to customer homes across Michigan & Indiana to set up and install recently purchased home theater systems, as well as automated home integration systems
- Appraise project plans ahead of installations to verify system could be configured as detailed in project specifications
- Remain highly knowledgeable in different technologies from such manufacturers as Apple, Lutron and CATV Systems
- Collaborate with project supervisors to complete jobs on time and with in given budgets
- Maintain extensive knowledge of wire terminations and any pre-wiring requirements for each job
Lead Installation Technician
Best Buy Co Inc.
Grand Rapids, MI
01.2001 - 08.2017
- Successfully installed and configured a wide variety of home audio/video/control systems
- Interfaced with customers to ensure confidence in installed systems
- Extensive use of hand and power tools to complete terminations of cables/coaxial cables to install speakers, displays, TV's, etc
- Exhibited a working ability to read and understand wiring diagrams and blueprints
- Successfully trained and promoted apprentices in my roll as Senior Trainer (Special Agent)
Education
High School Diploma -
Greenville High School
Greenville, Mi06.1996
Skills
- Troubleshooting technical issues
- Adept in technology
- Technique improvements
- Delivering technical training
- Proficient in all steps of home theater installations
- Deliver precise execution in all aspects of whole home technologies
Certification
CEDIA Advanced Networking (Bekins 4/19)
Lutron Programming Certification ( Bekins 09/18)
Agent of the Year (BBY 4/11)
Agent of the Month (BBY 7/11)
Hardest Working Agent (BBY 8/13)
Outstanding Leader Summit Award (4/03)
Timeline
Senior Tech Electronics Integrator
Bekins
03.2018 - Current
Lead Installation Technician
Best Buy Co Inc.
01.2001 - 08.2017
High School Diploma -
Greenville High School