Joseph R. Gizzi
Tampa
Summary
Marine Corps veteran and recent Business Management graduate with strong leadership, discipline, and problem-solving skills. Experienced in customer service, sales, and revenue handling, with a proven ability to thrive in fast-paced environments. Dedicated to leveraging military experience and business education to deliver results, build strong relationships, and contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Supervisor at Malios Steakhouse
Evolution Parking and Guest Services
Tampa, FL
03.2024 - Current
- Greeted and assisted guests in a professional and friendly manner, ensuring a positive first impression
- Safely parked, retrieved, and managed a high volume of luxury vehicles with attention to detail
- Coordinated efficiently with the restaurant team to ensure smooth guest arrivals and departures
- Monitored and organized the valet area for safety, cleanliness, and traffic flow
- Collected revenue, processed payments, and handled cash transactions accurately and responsibly
Outside sales Representative
Roto-Rooter Services Company
Orlando, Florida
06.2023 - 05.2024
- Conducted detailed inspections of main sewer lines using advanced camera technology to accurately diagnose plumbing issues.
- Provided clear and effective diagnosis to clients, translating technical findings into understandable terms.
- Developed customized solutions and presented service options to clients, driving sales and ensuring customer satisfaction.
- Consistently exceeded sales targets, recognized for exceptional performance and customer relationship management.
- Collaborated with technicians to ensure the seamless execution of sold services, maintaining high standards of quality and efficiency.
Customer relations representative
Kings Gambit Security Agency
Orlando/Tampa, Florida
09.2022 - 02.2023
- Leader of a team of 3 to provide exceptional customer service.
- Point of contact for team to deescalate situations.
- Provided mentoring and training to new hires.
Electrician Apprentice
SHERLOCK ELECTRICAL CONTRACTORS, INC.
Pompton Plains, NJ
02.2022 - 07.2022
- Supervisor of maintaining OSHA standards on each job site.
- Built and developed relationships with corporate accounts on worksites.
- Maximized productivity through demonstration and coaching.
Squad Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
Hawaii, HI, U.S.
06.2020 - 02.2022
- Setting an expectation for my team to follow.
- Attention to detail: ensuring small details are done so the more important tasks are done effectively.
- Handling administrative needs for the marines under me.
- Realigning teams, procedures and daily protocols depending on my Staff Sargent’s (supervisors) needs.
Team Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
Hawaii, HI, U.S.
04.2019 - 06.2020
- Setting the expectations for both the team and me.
- Served as a point of contact for new Marines during times of need.
- Inspecting team members equipment for proper operation and 100% serviceability.
- Maintained high physical fitness standard for my team.
Infantryman
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
Hawaii, HI, U.S.
03.2018 - 02.2022
- Experienced in combat patrols, security, and conducting safety investigations.
- Willingness to go the extra mile for my team members.
- Understanding the expectation of my supervisors.
- 4 years active service
Education
High School -
North Rockland High School
Thiells, NY01.2017
Business Management Major
Valencia College
Orlando, Florida07.2025
Skills
- Leadership & Discipline – Developed through military service and applied in high-pressure, fast-paced environments
- Customer Relationship Management - Skilled in building rapport, resolving concerns, and delivering excellent guest experiences
- Sales & Persuasion Skills – Proven ability to upsell, influence decision-making, and achieve performance goals
Certification
Class “D” security license
Training
- Infantry Training Battalion Camp Geiger, Jacksonville, NC 28540
- Tactical Combat Casualty Care, Okinawa, Japan
- Combat Marksman course, Oahu, Hawaii
- Infantry Radio Operator Course, Oahu, Hawaii
Timeline
Valet Supervisor at Malios Steakhouse
Evolution Parking and Guest Services
03.2024 - Current
Outside sales Representative
Roto-Rooter Services Company
06.2023 - 05.2024
Customer relations representative
Kings Gambit Security Agency
09.2022 - 02.2023
Electrician Apprentice
SHERLOCK ELECTRICAL CONTRACTORS, INC.
02.2022 - 07.2022
Squad Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
06.2020 - 02.2022
Team Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
04.2019 - 06.2020
Infantryman
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
03.2018 - 02.2022
High School -
North Rockland High School
Business Management Major
Valencia College