Joseph R. Gizzi
Tampa
Summary
Marine Corps veteran and recent Business Management graduate with strong leadership, discipline, and problem-solving skills. Experienced in customer service, sales, and revenue handling, with a proven ability to thrive in fast-paced environments. Dedicated to leveraging military experience and business education to deliver results, build strong relationships, and contribute to organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Valet Supervisor at Malios Steakhouse
Evolution Parking and Guest Services
03.2024 - Current
- Greeted and assisted guests in a professional and friendly manner, ensuring a positive first impression
- Safely parked, retrieved, and managed a high volume of luxury vehicles with attention to detail
- Coordinated efficiently with the restaurant team to ensure smooth guest arrivals and departures
- Monitored and organized the valet area for safety, cleanliness, and traffic flow
- Collected revenue, processed payments, and handled cash transactions accurately and responsibly
Outside sales Representative
Roto-Rooter Services Company
06.2023 - 05.2024
- Conducted detailed inspections of main sewer lines using advanced camera technology to accurately diagnose plumbing issues.
- Provided clear and effective diagnosis to clients, translating technical findings into understandable terms.
- Developed customized solutions and presented service options to clients, driving sales and ensuring customer satisfaction.
- Consistently exceeded sales targets, recognized for exceptional performance and customer relationship management.
- Collaborated with technicians to ensure the seamless execution of sold services, maintaining high standards of quality and efficiency.
Customer relations representative
Kings Gambit Security Agency
09.2022 - 02.2023
- Leader of a team of 3 to provide exceptional customer service.
- Point of contact for team to deescalate situations.
- Provided mentoring and training to new hires.
Electrician Apprentice
SHERLOCK ELECTRICAL CONTRACTORS, INC.
02.2022 - 07.2022
- Supervisor of maintaining OSHA standards on each job site.
- Built and developed relationships with corporate accounts on worksites.
- Maximized productivity through demonstration and coaching.
Squad Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
06.2020 - 02.2022
- Setting an expectation for my team to follow.
- Attention to detail: ensuring small details are done so the more important tasks are done effectively.
- Handling administrative needs for the marines under me.
- Realigning teams, procedures and daily protocols depending on my Staff Sargent’s (supervisors) needs.
Team Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
04.2019 - 06.2020
- Setting the expectations for both the team and me.
- Served as a point of contact for new Marines during times of need.
- Inspecting team members equipment for proper operation and 100% serviceability.
- Maintained high physical fitness standard for my team.
Infantryman
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
03.2018 - 02.2022
- Experienced in combat patrols, security, and conducting safety investigations.
- Willingness to go the extra mile for my team members.
- Understanding the expectation of my supervisors.
- 4 years active service
Education
High School -
North Rockland High School
Thiells, NY01.2017
Business Management Major
Valencia College
Orlando, Florida07.2025
Skills
- Leadership & Discipline – Developed through military service and applied in high-pressure, fast-paced environments
- Customer Relationship Management - Skilled in building rapport, resolving concerns, and delivering excellent guest experiences
- Sales & Persuasion Skills – Proven ability to upsell, influence decision-making, and achieve performance goals
Certification
Class “D” security license
Training
- Infantry Training Battalion Camp Geiger, Jacksonville, NC 28540
- Tactical Combat Casualty Care, Okinawa, Japan
- Combat Marksman course, Oahu, Hawaii
- Infantry Radio Operator Course, Oahu, Hawaii
Timeline
Valet Supervisor at Malios Steakhouse
Evolution Parking and Guest Services
03.2024 - Current
Outside sales Representative
Roto-Rooter Services Company
06.2023 - 05.2024
Customer relations representative
Kings Gambit Security Agency
09.2022 - 02.2023
Electrician Apprentice
SHERLOCK ELECTRICAL CONTRACTORS, INC.
02.2022 - 07.2022
Squad Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
06.2020 - 02.2022
Team Leader
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
04.2019 - 06.2020
Infantryman
United States Marine Corps, Marine Corps Base Hawaii, HI, U.S. Marine Corps
03.2018 - 02.2022
High School -
North Rockland High School
Business Management Major
Valencia College
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