Joseph Richards
Spokane
Summary
Results-driven professional with over 15 years of retail management experience. Known for driving sales growth and enhancing team performance through effective mentorship and strategic planning.
Overview
18
18
years of professional experience
Work History
Store Manager
Sportsmans Warehouse
Spokane Valley
07.2023 - Current
- Managed a team of 28-36 employees along with up to 8 supervisors and managers in a highly detailed and competitive environment.
- Improved nearly every metric in the store including improving from number 112 in firearm service plans to number 3 in the entire company as well as doubling the cash value of addon orders from around $56 to $112 in the last 2 years.
- Helped mentor and train 3 new store managers in the last year
Assistant Manager
Tractor Supply Company
Walla Walla
01.2021 - 07.2023
- Assisted in managing daily store operations and team activities.
- Coordinated inventory management and product restocking processes.
- Improved sales, processes, and procedures year over year for 3 years straight
- Oversaw the execution of promotional events and merchandising displays.
- Supported store manager in performance evaluations and staff development initiatives.
Sales Floor Supervisor
Lowes Home Improvment
Federal Way
08.2018 - 01.2020
- Supervised daily sales operations to ensure customer satisfaction and engagement.
- Ran Hardware, Tools, Plumbing, and Electrical
- Improved from Number 7 in Hardware, and number 9 in Tools to number 1 in hardware and number 2 in tools in the district within the first 6 months.
Assistant Manager
Walmart
Bonney Lake
02.2008 - 08.2018
- Started out as an overnight stocker, and worked my way up to department manager of furniture, housewares, domestics, frozen, dairy, unloader Lead, overnight support manager, field project supervisor and eventually assistant manager.
- Direct supervision over Hardware and Automotive department as well as Automotive shop.
- Improved sales over $250,000 in automotive shop in first year as manager
Education
Associate of Arts - Wind Energy And Electrical
Walla Walla Community College
Walla Walla, WA10-2016
References
References available upon request.
Timeline
Store Manager
Sportsmans Warehouse
07.2023 - Current
Assistant Manager
Tractor Supply Company
01.2021 - 07.2023
Sales Floor Supervisor
Lowes Home Improvment
08.2018 - 01.2020
Assistant Manager
Walmart
02.2008 - 08.2018
Associate of Arts - Wind Energy And Electrical
Walla Walla Community College