Joseph Richardson Jr.
Stone Mountain,GA
Summary
Detail-oriented team player with experience in retail sales, cashiering, and delivery support. Skilled in inventory control, store operations, and customer service, with a strong focus on accuracy, safety, and smooth daily workflow. Recognized for clear communication, teamwork, and keeping customers informed.
Overview
3
3
years of professional experience
Work History
Online Produce Delivery Associate
Walmart
Stone Mountain, Georgia
04.2025 - 03.2026
- Loaded customer orders from Walmart fulfillment area into delivery vehicle.
- Checked order details against Walmart pickup labels before departure.
- Communicated delivery status updates to customers and the Walmart store team to ensure transparency and satisfaction.
- Provided courteous customer service during delivery interactions.
- Resolved customer service complaints professionally and knowledgeably to uphold trust and foster company loyalty.
- Ensured proper care in the handling of packages to avoid damage.
- Adhered to all safety policies and procedures.
- Maintained accurate delivery status in electronic tracking system to provide real-time updates and enhance operational efficiency.
- Utilized cell phones and tablets to efficiently upload delivery times into the company database.
Cashier
Wings 101
Stone Mountain, Georgia
11.2023 - 04.2024
- Greeted guests and answered menu questions for Wings 101
- Packaged carryout orders with sauces, sides, and utensils
- Entered phone orders and confirmed customer pickup details
- Coordinated order timing with kitchen staff to ensure efficient service during rush periods
- Resolved payment issues and corrected simple order mistakes
- Maintained clean register area and organized receipt supplies
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted management with various tasks to support operations.
- Restocked shelves with merchandise to ensure product availability. with merchandise when needed.
- Ensured cleanliness of checkout area, maintaining organized countertops, registers, and floors for a welcoming environment.
- Issued receipts, refunds, credits or change due to customers.
- Provided exceptional customer service through active listening and engagement to enhance guest experience.
- Worked closely with front-end staff to assist customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Sales Floor Associate
Dollar General Store
Tucker, Georgia
08.2023 - 11.2023
- Restocked sales floor with merchandise from stockroom and recovery carts.
- Processed cash, card, and digital payments efficiently to facilitate smooth transactions
- Scanned items and followed Dollar General pricing and coupon procedures
- Ensured clean, organized displays and front-end areas to enhance shopping experience
- Unloaded freight and rotated stock to support merchandise availability
- Conducted inventory counts and replenished shelves to support product availability
- Supported store opening and closing duties during Dollar General shifts
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA05-2025
Skills
- Order fulfillment
- Inventory control
- Order verification
- Package handling
- Store operations
- Customer communication
- Customer service
- Complex problem solving
- Teamwork and collaboration
- Order fulfillment
Timeline
Online Produce Delivery Associate
Walmart
04.2025 - 03.2026
Cashier
Wings 101
11.2023 - 04.2024
Sales Floor Associate
Dollar General Store
08.2023 - 11.2023
High School Diploma -
Stone Mountain High School