Summary
Overview
Work History
Education
Skills
Languages
Knowledge in another area
References
Timeline
Generic

Maritza Saltos

Galt,CA

Summary

Results-driven associate specializing in order accuracy and quality control. Experience in managing inventory and enhancing customer communication, eager to leverage skills to improve operational efficiency and customer satisfaction.

Overview

1
1
Language
4
4
years of post-secondary education
5
5
years of professional experience

Work History

Online Pickup and Delivery Associate

Walmart
Galt
08.2021 - Current
  • Selected and packed customer orders for online pickup and delivery, ensuring accuracy and timeliness.
  • Communicated with customers to confirm order details and pickup times, enhancing customer satisfaction.
  • Operated handheld devices to manage inventory and track orders efficiently.

Verification and quality check of products to be delivered

Classified delivery orders for efficient processing, streamlining workflow and reducing delays.

  • Followed safety protocols while handling products in the store environment.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Housekeeping and Laundry Attendant

Oakmont Lodi Assisted Living & Memory Care
Lodi, California
08.2021 - 10.2021
  • Operated laundry equipment to wash, dry, and fold linens and clothing.
  • Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
  • Washed, dried, folded and ironed clothes according to customers' preferences.
  • Maintained cleanliness and organization in resident rooms and common areas.
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Followed safety protocols for handling cleaning chemicals and equipment.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Collaborated with team members to ensure timely completion of tasks.
  • Responded promptly to special requests from residents or staff members.
  • Delivered requested items such as additional pillows or blankets promptly to guests.
  • Reported any maintenance issues to the manager immediately for resolution.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Organized supplies for use based on expected customer needs.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Swept walkways around the building exterior as part of outdoor cleaning tasks.
  • Assisted residents with personal laundry needs as requested.
  • Provided excellent customer service to ensure guest satisfaction levels were met.

Cookie Packaging

Best Express Foods, Inc.
1718 Boeing Way STE 100, Stockton
06.2021 - 07.2021

Organization: Count and arrange the cookies in the correct quantities for each package.

Wrapper: Place the protective material, such as plastic or trays, around the cookies.

Sealing: Close the packages hermetically to prevent the entry of air or humid.

Labeling, Final packaging, Quality Control, Maintenance.

Completed day-to-day duties accurately and efficiently.

All activities carried out quickly and effectively.

  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • ction line and check that they are not broken or poorly made

Education

Bachelor of Science - Social Work

Universidad Central Del Ecuador
Quito, Ecuador
08.1994 - 07.1998

Hight School Manuela Cañizares
Quito, Ecuador

Skills

  • Order verification
  • Inventory management
  • Order fulfillment
  • Product selection
  • Customer engagement
  • Product inspection
  • E-commerce operations

Languages

Spanish/English
Professional

Knowledge in another area

I worked at a private health center in the clinical laboratory department for two years, performing duties such as:

- Pre-analytical phase

- Phlebotomist

- Sample Preparation

References

References available upon request.

Timeline

Online Pickup and Delivery Associate

Walmart
08.2021 - Current

Housekeeping and Laundry Attendant

Oakmont Lodi Assisted Living & Memory Care
08.2021 - 10.2021

Cookie Packaging

Best Express Foods, Inc.
06.2021 - 07.2021

Bachelor of Science - Social Work

Universidad Central Del Ecuador
08.1994 - 07.1998

Hight School Manuela Cañizares
Maritza Saltos