Joseph Riley
Kingwood,tx
Summary
Dynamic sales advisor with a focus on customer retention and sales analysis. Proven track record in team collaboration and effective communication, contributing to improved service quality and enhanced store performance. Early-career professional with experience in customer service, sales, and personalized guest support. Skilled in communication, time management, CRM use, and resolving client needs in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Waiter
Chilli's
New Caney, Texas
04.2025 - Current
- Enhanced guest satisfaction by creating personalized experiences that catered to their unique needs.
- Facilitated open communication and active listening with guests and team members to foster collaboration.
- Handled high volume and busy atmosphere to ensure efficient service.
Certified Personal Trainer
Crunch Fitness
Humble, Texas
01.2025 - 05.2026
- Led one-on-one training sessions to improve client performance and achieve fitness objectives.
- Crafted personalized fitness plans addressing individual client goals and preferences.
- Educated clients on exercise techniques and safety protocols for optimal results.
- Organized group classes to promote fitness engagement and strengthen community connections.
Sales Advisor
Floors for Living
Kingwood, Texas
07.2024 - 04.2025
- Managed daily sales operations and staff performance in a flooring retail environment.
- Assisted customers in selecting products and services for their needs.
- Handled customer inquiries and resolved issues promptly and professionally.9
- Processed customer transactions efficiently using point-of-sale systems.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Collaborated with marketing team to create promotional materials for seasonal sales.
- Analyzed customer feedback to identify trends and improve service quality.
Education
BBA - Business Administration And Management
University of Houston Downtown
Houston, TX05-2027
Associate of Applied Science - Business Administration And Management
East Mississippi Community College
Mayhew, Mississippi05-2022
Skills
- Customer service
- Team collaboration
- Sales analysis
- Visual merchandising
- Project management
- Fitness training
- Data interpretation
- Communication skills
- Time management
- CRM proficiency
- Customer service experience
- Cold calling
- Sales background
- Closing deals
- Customer retention
Timeline
Waiter
Chilli's
04.2025 - Current
Certified Personal Trainer
Crunch Fitness
01.2025 - 05.2026
Sales Advisor
Floors for Living
07.2024 - 04.2025
BBA - Business Administration And Management
University of Houston Downtown
Associate of Applied Science - Business Administration And Management
East Mississippi Community College