Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Joseph Rivas

Mountain View,California

Summary

Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Trustworthy individual offering over 3 years working as qualified Service Technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.

Overview

4
4
years of professional experience

Work History

Technician

Mr green jeans appliance
Antioch, CA
05.2020 - 08.2020
  • Followed safety practices to safeguard against injury and damage to property.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Completed scheduled appointments on time to drive quality service.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Provided technical support services to customers via phone or email communication.

Concierge Driver

Toyota
Mountain View, California
01.2021 - 02.2022
  • Provided excellent customer service to all guests by responding promptly to inquiries and requests.
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
  • Delivered products to customer locations on time.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained open communication with team members and guests, resulting in successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Quality Control Inspector

Tesla
Fremont, CA
03.2022 - 11.2023
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Made adjustments to equipment or calibrated instruments to required tolerances.
  • Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Maintained records of all nonconforming products and completed corrective actions as required.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Noted changes during testing in project documentation.

Education

Associate of Science - Mechanics And Repairers

Foothill College
Los Altos, CA
06-2020

Skills

  • System Installation
  • User Training
  • Component Replacement
  • Equipment Repair
  • Equipment Maintenance
  • Customer Service
  • Power Tools and Equipment
  • General Plumbing
  • Mechanical Knowledge
  • Journey-Level Background
  • Safety Equipment
  • Hardware Installation

Affiliations

  • Hobbies such as building and maintaining off-road motorcycles.

Timeline

Quality Control Inspector

Tesla
03.2022 - 11.2023

Concierge Driver

Toyota
01.2021 - 02.2022

Technician

Mr green jeans appliance
05.2020 - 08.2020

Associate of Science - Mechanics And Repairers

Foothill College

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Joseph Rivas