Joseph Roberts
Orlando,FL
Summary
Dynamic Office Coordinator with a proven track record at Orlando Union Rescue Mission, excelling in document management and inventory control. Adept at fostering communication and delivering exceptional customer service, I effectively coordinated events and streamlined operations, ensuring efficiency and satisfaction in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Office Coordinator
Orlando Union Rescue Mission
Orlando, Florida
06.2025 - Current
- Handled sensitive information with discretion, maintaining the confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls, email correspondence, or in person.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Customer Service Representative
U-Haul Moving & Storage Company
Buffalo, New York
04.2022 - 05.2025
- Move and hook up U-Haul trucks and trailers for customers.
- Clean and inspect equipment, and check fluid levels on all trucks.
- Prepare rental invoices while educating customers on equipment and products.
Customer Service
Tesla Automotive
Buffalo, New York
12.2021 - 04.2022
- Perform cleaning operations under strict guidelines.
- Monitor the cleaning room to ensure all cleaning is completed promptly and correctly.
- Micro-cleaning all surfaces within a controlled environment.
- Completing documentations in precise detail for standard operating cleaning procedures.
Cleaning Contractor
DAK Americas
Fayetteville, North Carolina
08.2020 - 11.2021
- Maintain waste compactors and waste hoppers.
- Operate a forklift, along with frequently moving products up to 50 lbs.
- Knowledge of raw materials and the production process in the assigned work area.
Customer Service Representative
NFI Logistics
Fayetteville, North Carolina
08.2020 - 11.2021
- Receive the product, and compare the actual shipment to the shipment paperwork.
- Log the product received into the computer, and log it in the proper location for storage in the computer.
- Train new associates in inbound and outbound procedures.
- Proficient at picking and packing kits, processing hazardous materials safely.
Customer Service Representative
ITW Seat Components
Lakeville, Connecticut
07.2012 - 07.2020
- Shipping and Receiving, pick orders for the customers.
- Tests and inspects products at various stages, compiles, and evaluates statistical data to determine and maintain the quality and reliability of products by performing the following duties.
- Ensure that all manufactured products meet and/or exceed the quality standards set by our customers.
- Conduct performance testing of all products during the design phase, and calibrate measurement equipment.
Education
High School Diploma - English Literature
Continental Academy
Miramar, FL 02.2008 - 07.2008
Skills
- Office coordination
- Document management
- Calendar scheduling
- Inventory control
- Customer service
- Communication skills
- People skills
- Problem solving
- Teamwork
- Multi-Tasking
Languages
English
Professional
Spanish
Professional
Affiliations
- Jogging, Long walks
- Reading
- Volunteer Firefighter
- Volunteer EMS Driver
Timeline
Office Coordinator
Orlando Union Rescue Mission
06.2025 - Current
Customer Service Representative
U-Haul Moving & Storage Company
04.2022 - 05.2025
Customer Service
Tesla Automotive
12.2021 - 04.2022
Cleaning Contractor
DAK Americas
08.2020 - 11.2021
Customer Service Representative
NFI Logistics
08.2020 - 11.2021
Customer Service Representative
ITW Seat Components
07.2012 - 07.2020
High School Diploma - English Literature
Continental Academy
02.2008 - 07.2008