Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Rodriguez

Phoenix,AZ

Summary

Poised Navigator with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices, I.T. and Network Support delivered.

Overview

16
16
years of professional experience

Work History

Certified OSHA Construction Trainer

JDII
01.2018 - 01.2026

Provide assistance concerning use of computer hardware and software, including printing, installation, word processing, electronic mail, troubleshooting, and operating systems

  • Read technical manuals, confer with users, conduct computer diagnostics to investigate and resolve problems
  • Set up equipment, perform or ensure proper installation of cables, operating systems, or appropriate software
  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, via telephone, or electronically
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Translation and Interpretation 34 yrs.; Spanish-English; Translation and Interpretation School in Santa Fe Springs CA
  • Mediation and Conflict Resolution 4 yrs.; Orange County Human Relations Com.; Mesa Veterans RC
  • Demonstrated leadership skills in managing projects from concept to completion
  • Developed strong communication and organizational skills through working on group projects
  • Proven ability to learn quickly and adapt to new situations
  • Acted as team leader in group projects, delegating tasks and providing feedback
  • Exercised leadership capabilities by successfully motivating and inspiring others
  • Delivered services to customer locations within specific timeframes
  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Proven ability to develop and implement creative solutions to complex problems

Volunteer

Navigator, Mesa Veterans Resource Center
08.2021 - 10.2022
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Supported staff with clerical work and other office tasks.

Owner

Maintenance and Landscaping JDII Enterprises
01.2010 - 01.2019
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Welder

CSW Contractors
01.2013 - 01.2014

Interpreting blueprints and technical drawings, accurately measuring and cutting materials, performing welding operations using various techniques based on project specifications, inspecting welds for quality, maintaining welding equipment, and strictly adhering to safety protocols while ensuring the structural integrity of welded components, structural welding and repair of heavy equipment machinery.

Qualified Labor

Currier Construction Inc
01.2011 - 01.2013

Preparing construction sites by removing debris, loading and unloading building materials, digging trenches, compacting earth, assembling and dismantling temporary structures like scaffolding, operating light machinery, assisting skilled tradespeople, welding and ensuring adherence to safety regulations while following construction plans and instructions from supervisors.

Education

Computer System Configuration And Support - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2023

PEGA Certified System Architect -

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2024

Cybersecurity Hands On Problem Solving (CHOPS) ASUNext -

ASU/AzNEXT
Tempe, AZ
03.2023

CompTIA A+ Certified CompTIA -

CompTIA
On Line
06.2023

Technology Support Specialist Apprenticeship -

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ
01.2023

NIMS Certified Semiconductor -

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
11.2022

OSHA 510 ASU OSHA Training Institute -

Arizona State University
Tempe, AZ
10.2018

Institute 2018-2026Certificate HVAC/R Technician Training Program -

AVTI Arizona Vocational Training Institute
Phoenix, AZ
07.2018

Certified R-410A AVTI Arizona Vocational -

AVTI Arizona Vocational Technical Institute
Phoenix, AZ
07.2018

Certified HVAC EPA Section 608 AVTI Arizona -

AVTI Arizona Vocational Training Institute
Phoenix, AZ
07.2018

Certified OSHA 30 Boilermakers 627 -

Boilermakers 627
Phoenix, AZ
07.2013

Certified Safety And Security Boilermakers 627 -

Boilermakers 627
Phoenix, AZ
07.2013

Computer System Configuration And Support, Network - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
07.2023

Computer System Configuration And Support,Security -

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2023

Certified OSHA TRAINER 500 ASU OSHA -

Arizona State University
Tempe, AZ
10.2018

Computer System Configuration And Support, LINUX - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2023

Linux Associate - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2023

Cisco Network Administration: CCNA - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
07.2023

Cyber Operations - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
07.2023

Desktop Support - Information Technology

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
07.2023

Associate of Applied Science - Information Technology, Cybersecurity

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
07.2023

Google Cybersecurity Certificate - Information Technology

ASU/Google
Online
10.2023

IPC/WHMA-A-620 - Certified IPC Specialist

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2023

ACRC Level 4 Credential - ACRC

ACRC
Phoenix, AZ
09.2022

Digital Literacy Basics - ACRC

ACRC
Phoenix, AZ
11.2022

Professional Skills Certificate - ACRC

ACRC
Phoenix, AZ
09.2022

Skills

    • Administrative support
    • Operations support
    • Recordkeeping
    • Telephone etiquette
    • Administrative tasks
    • Client relations strength
      • Team collaboration
      • Relationship building
      • Research
      • Interdisciplinary collaboration
      • Documentation proficiency
      • Dependable and Responsible

Timeline

Volunteer

Navigator, Mesa Veterans Resource Center
08.2021 - 10.2022

Certified OSHA Construction Trainer

JDII
01.2018 - 01.2026

Welder

CSW Contractors
01.2013 - 01.2014

Qualified Labor

Currier Construction Inc
01.2011 - 01.2013

Owner

Maintenance and Landscaping JDII Enterprises
01.2010 - 01.2019

Computer System Configuration And Support - Information Technology

Maricopa Community Colleges - Mesa Community College

PEGA Certified System Architect -

Maricopa Community Colleges - Mesa Community College

Cybersecurity Hands On Problem Solving (CHOPS) ASUNext -

ASU/AzNEXT

CompTIA A+ Certified CompTIA -

CompTIA

Technology Support Specialist Apprenticeship -

Maricopa Community Colleges - Gateway Community College

NIMS Certified Semiconductor -

Maricopa Community Colleges - Mesa Community College

OSHA 510 ASU OSHA Training Institute -

Arizona State University

Institute 2018-2026Certificate HVAC/R Technician Training Program -

AVTI Arizona Vocational Training Institute

Certified R-410A AVTI Arizona Vocational -

AVTI Arizona Vocational Technical Institute

Certified HVAC EPA Section 608 AVTI Arizona -

AVTI Arizona Vocational Training Institute

Certified OSHA 30 Boilermakers 627 -

Boilermakers 627

Certified Safety And Security Boilermakers 627 -

Boilermakers 627

Computer System Configuration And Support, Network - Information Technology

Maricopa Community Colleges - Mesa Community College

Computer System Configuration And Support,Security -

Maricopa Community Colleges - Mesa Community College

Certified OSHA TRAINER 500 ASU OSHA -

Arizona State University

Computer System Configuration And Support, LINUX - Information Technology

Maricopa Community Colleges - Mesa Community College

Linux Associate - Information Technology

Maricopa Community Colleges - Mesa Community College

Cisco Network Administration: CCNA - Information Technology

Maricopa Community Colleges - Mesa Community College

Cyber Operations - Information Technology

Maricopa Community Colleges - Mesa Community College

Desktop Support - Information Technology

Maricopa Community Colleges - Mesa Community College

Associate of Applied Science - Information Technology, Cybersecurity

Maricopa Community Colleges - Mesa Community College

Google Cybersecurity Certificate - Information Technology

ASU/Google

IPC/WHMA-A-620 - Certified IPC Specialist

Maricopa Community Colleges - Mesa Community College

ACRC Level 4 Credential - ACRC

ACRC

Digital Literacy Basics - ACRC

ACRC

Professional Skills Certificate - ACRC

ACRC