Joseph Rodriguez
Charlotte,NC
Summary
Experience in diverse sales environments and outgoing and friendly reputation who strives for accuracy and high customer service standards.
Overview
9
9
years of professional experience
Work History
Driver
Uber And Lyft
04.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools.
- Provided exceptional customer service.
- Pick up and drop off on schedule time
Non-Emergency Medical Driver
MedSpeed
07.2021 - 04.2023
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered packages to customer doorsteps and business offices.
- Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
Instacart
01.2019 - 07.2021
- Completed on-time deliveries by choosing best and most efficient routes
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Completed rush deliveries on tight timetables to satisfy customer needs
- Contacted customers prior to delivery to coordinate delivery times
Facilities Maintenance
Vimeo
06.2016 - 05.2019
- Order and distribute office supplies while adhering to fixed office budget
- Cleans rooms, hallways, restrooms, locker rooms, offices, stairways and windows
- Manage office supplies, organization and upkeep and distribute employee notices and mail
- Uses vacuum cleaners to clean rugs, carpets, upholstered furniture and blinds
- Performed basic machine set up
- Picked orders from inventory locations
Check-in Agent
Intercruises
06.2016 - 05.2018
- Completed on-time deliveries by choosing best and most efficient routes
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Completed rush deliveries on tight timetables to satisfy customer needs
- Contacted customers prior to delivery to coordinate delivery times
Education
Certificate - Film
School of Visual Arts
New York, NY2018
ESL Program - English as a Second Language
Hostos Community College
New York, NY2015
High School Diploma -
San Roque Gonzalez
Santo Domingo, DR2008
Skills
- Marketing
- Customer service
- Camera and sound crew
- Story editing
- Proficient register systems
- Customer service-oriented
- Mathematical aptitude
Timeline
Driver
Uber And Lyft
04.2023 - Current
Non-Emergency Medical Driver
MedSpeed
07.2021 - 04.2023
Delivery Driver
Instacart
01.2019 - 07.2021
Facilities Maintenance
Vimeo
06.2016 - 05.2019
Check-in Agent
Intercruises
06.2016 - 05.2018
ESL Program - English as a Second Language
Hostos Community College
High School Diploma -
San Roque Gonzalez
Certificate - Film
School of Visual Arts